Senior Business Consultant – FMCG

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Peak & Peak

WebsiteLinkedInAll Job Openings

201 - 500 employees

💼 Consulting

🏥 Healthcare

🏭 Manufacturing

Consulting • Healthcare • Manufacturing

Peak & Peak is a leading consulting firm specializing in digital transformation strategies and the implementation of CRM technology solutions for consumer industries. They work closely with leading consumer brands to enhance their digital strategies and system integrations with a focus on Salesforce-based solutions. Their services include agile multi-cloud delivery, Salesforce Consumer Goods Cloud, Manufacturing Cloud, Commerce Cloud B2B, Experience Cloud, and more, particularly aimed at consumer goods, health and life sciences, products and manufacturing, and retail. As a global Salesforce Consulting Partner and a founding member of the Consumer Goods Partner Advisory Board by Salesforce, Peak & Peak leverages Salesforce technologies to drive customer engagement, improve retail execution, and manage complex consumer and patient relations. Their objective is to assist consumer goods brands in navigating digital transformation sustainably and effectively, committing to the continuous improvement of customer-focused solutions.

📋 Description

• Lead business discovery workshops to analyze, benchmark, and map end-to-end commercial processes across Retail Execution, Trade Promotion Management, and Key Account Management • Design standard operating procedures for field sales teams, including visit planning, store auditing, Perfect Store execution, order taking, merchandising compliance, and Direct Store Delivery • Optimize trade spend workflows, including promotional planning, joint business planning, account budget allocation, rebate management, and post-event ROI analysis • Translate business requirements into functional user stories, process flow diagrams, business requirement documents, and acceptance criteria • Partner with Solution Architects and Technical Leads to align platform configurations with commercial objectives and standard platform capabilities • Define and govern master data requirements across store hierarchies, product assortments, price lists, trade terms, and planograms • Develop training materials, persona-based learning pathways, change management plans, quick-reference guides, video micro-learning modules, and SOP playbooks • Lead training sessions, train-the-trainer workshops, simulation labs, and support end-user training delivery • Advise Key Account Managers, Trade Marketing, Sales Operations, and Field Sales stakeholders • Drive change management, training strategy, and user adoption initiatives • Facilitate solution playback, functional validation, and User Acceptance Testing with client stakeholders • Support pre-sales activities, including proposal development, solution demonstrations, and client discovery workshops

🎯 Requirements

• 5+ years of business consulting or functional expertise in the FMCG/CPG industry • Deep focus on Commercial Operations, Sales Enablement, or Trade Marketing • Hands-on project experience implementing or optimizing enterprise Retail Execution and Trade Promotion Management systems • Experience with systems such as Salesforce Consumer Goods Cloud, XTEL, TELUS Consumer Goods (Exceedra), L, SAP Trade Management, Vistex, or UpClear • Thorough understanding of retail field execution, including store audits, facing counts, share of shelf, and out-of-stock monitoring • Thorough understanding of trade spend mechanics, including volume baselines, promotional lifts, accruals, claims, and deductions • Strong capability in process modeling, functional gap analysis, and agile delivery frameworks such as Scrum/Kanban • Professional fluency in German at C1 level or equivalent • Professional fluency in English • Salesforce certifications are a strong plus, not mandatory • Ability to articulate complex decisions to C-level executives and non-technical stakeholders • Ability to thrive in fast-paced, multi-market rollout environments • Ability to connect field-level execution KPIs to top-line growth and margin optimization • Presentation, workshop facilitation, and negotiation skills • German and English required; additional languages are beneficial

🏖️ Benefits

• Global, remote-first culture • Agile delivery and modern technology • Opportunity to work with colleagues across Germany, Greece, Portugal, Switzerland, the UK, and beyond • Professional learning and continuous development in fast-moving client environments • Exposure to global/regional rollout environments and Salesforce-driven solutions