Installation & Maintenance Dispatcher – Fiber Project

🔥 14 hours ago

🇵🇭 Philippines – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

✨ Dispatcher

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Logo of Pramira

Pramira

201 - 500 employees

📦 Logistics

🏭 Manufacturing

📡 Telecommunications

Logistics • Manufacturing • Telecommunications

Pramira is a leading provider of engineering and construction services, focusing on telecommunications, sustainable infrastructure, and commercial development for both commercial and government clients. The company boasts a diverse team of experts in engineering, construction, and information technology, offering comprehensive services tailored to client needs. With a strong emphasis on safety, quality, and continuous improvement, Pramira prides itself on its ability to efficiently manage projects across over 20 states while maintaining local expertise and a national presence.

📋 Description

• Plan and schedule daily work assignments for installation and maintenance crews • Coordinate with clients, field technicians, and other departments to ensure timely task execution • Allocate resources based on project priorities and technician availability • Receive, review, and prioritize fiber drop installation and maintenance work orders • Verify work-order documentation and details before dispatching technicians • Serve as the primary contact between field teams and management • Provide instructions and updates to field technicians • Relay customer requests, feedback, and issues to relevant departments • Monitor ongoing jobs, technician locations, and work status using GPS or tracking tools • Track deadlines, update job statuses, and communicate delays or issues • Resolve scheduling conflicts and urgent requests • Coordinate emergency repairs and troubleshooting • Maintain records of work orders, job completion, and technician activities • Prepare daily operations, productivity, and issue reports for management • Ensure technicians follow safety protocols and report safety concerns or incidents • Coordinate tools and materials with inventory teams • Track equipment and supplies used in fiber drop operations

🎯 Requirements

• Bachelor’s degree or equivalent experience preferred • Minimum 3–5 years of experience in scheduling, coordination, or dispatching • Prior experience in the telecommunications or fiber installation/maintenance industry strongly preferred • Proficiency in scheduling and work order management tools • Working knowledge of fiber installation and maintenance processes • Ability to monitor field operations using GPS or tracking systems • Strong communication and interpersonal skills for coordination across teams • Excellent organizational and problem-solving abilities • Able to handle multiple priorities and adapt quickly to urgent requests • Experience coordinating with field technicians and clients • Strong emphasis on adherence to safety and compliance standards • Flexibility to work extended hours when needed to support critical operations

🏖️ Benefits

• Employees can work remotely • Confidential handling of information according to EEO guidelines

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