Luxury Travel Consultant – Customer Experience

🕒 March 14

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Prestige Travel Agency by Mich

WebsiteLinkedInAll Job Openings

1 - 10 employees

👥 B2C

🛍️ eCommerce

B2C • eCommerce

Prestige Travel Agency by Mich is an independent travel agency operated by an individual contractor affiliated with Archer Travel Service and Evolution Travel. The agency provides consumer travel booking services, supports independent agents (agent registration, login, and tech support), and offers branded travel sites for clients and agents. It is a registered Seller of Travel in multiple U. S. states and handles customer service and bookings for leisure travelers.

📋 Description

• Provide responsive and professional customer support via phone, email, and online messaging • Assist clients with leisure and luxury travel reservations, itinerary updates, and special accommodations • Communicate essential travel details, documentation requirements, and agency guidelines • Monitor bookings to ensure accuracy and follow up to confirm client satisfaction • Resolve client questions or concerns with care and a solutions-focused mindset • Maintain organized records and update internal systems as needed

🎯 Requirements

• Strong communication and interpersonal skills • Customer service experience in travel, hospitality, or a related field preferred • Ability to work independently in a remote environment • High level of organization and attention to detail • Comfortable using digital tools, booking platforms, and communication software • Passion for travel and creating positive client experiences

🏖️ Benefits

• Fully remote position (work from anywhere within approved locations) • Flexible work schedule options • Career development and advancement opportunities • Travel-related perks and industry discounts • Collaborative and supportive team culture with training provided