PrimeSync
51 - 200 employees
Founded 2023
🤝 B2B
AI • B2B • Customer Service
PrimeSync is a company that leverages generative AI to provide human-inspired AI voice agents designed to enhance customer experience across various industries. Their AI agents can handle inquiries, book appointments, make sales, and provide customer support 24/7 while seamlessly integrating with existing business systems. By implementing PrimeSync's solutions, businesses can reduce labor costs, improve customer satisfaction, and increase operational efficiency.
Workforce Manager
Job not on LinkedIn
🕒 March 31
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PrimeSync
51 - 200 employees
Founded 2023
🤝 B2B
AI • B2B • Customer Service
PrimeSync is a company that leverages generative AI to provide human-inspired AI voice agents designed to enhance customer experience across various industries. Their AI agents can handle inquiries, book appointments, make sales, and provide customer support 24/7 while seamlessly integrating with existing business systems. By implementing PrimeSync's solutions, businesses can reduce labor costs, improve customer satisfaction, and increase operational efficiency.
📋 Description
• Develop and implement workforce strategies to ensure optimal staffing levels. • Monitor and analyze team performance metrics to identify areas for improvement. • Provide leadership and guidance to team members, fostering a culture of excellence. • Collaborate with other departments to align workforce planning with business objectives. • Ensure compliance with company policies and regulations.
🎯 Requirements
• Minimum 5 years of experience in workforce management in a BPO environment or similar set-up. • Candidates must be from the Philippines. • Strong analytical and problem-solving skills. • Excellent communication and leadership abilities. • Experience with workforce management software preferred. • Technical Requirements: Internet speed of at least 25 Mbps download and 5 Mbps upload. • Laptop or desktop with a decent processor and at least 8GB of RAM.
🏖️ Benefits
• Competitive salary • 100% Remote work set-up. • Opportunities for professional development and career growth.
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