Workforce Manager

Job not on LinkedIn

🕒 March 31

🇵🇭 Philippines – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 76%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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PrimeSync

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2023

💼 Consulting

🤖 Artificial Intelligence

Consulting • Artificial Intelligence • Customer Service

PrimeSync is a company that leverages generative AI to provide human-inspired AI voice agents designed to enhance customer experience across various industries. Their AI agents can handle inquiries, book appointments, make sales, and provide customer support 24/7 while seamlessly integrating with existing business systems. By implementing PrimeSync's solutions, businesses can reduce labor costs, improve customer satisfaction, and increase operational efficiency.

📋 Description

• Develop and implement workforce strategies to ensure optimal staffing levels. • Monitor and analyze team performance metrics to identify areas for improvement. • Provide leadership and guidance to team members, fostering a culture of excellence. • Collaborate with other departments to align workforce planning with business objectives. • Ensure compliance with company policies and regulations.

🎯 Requirements

• Minimum 5 years of experience in workforce management in a BPO environment or similar set-up. • Candidates must be from the Philippines. • Strong analytical and problem-solving skills. • Excellent communication and leadership abilities. • Experience with workforce management software preferred. • Technical Requirements: Internet speed of at least 25 Mbps download and 5 Mbps upload. • Laptop or desktop with a decent processor and at least 8GB of RAM.

🏖️ Benefits

• Competitive salary • 100% Remote work set-up. • Opportunities for professional development and career growth.