Project Coordinator

🔥 12 hours ago

🇵🇭 Philippines – Remote

💵 ₱60k - ₱75k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👷‍♀️ Project Manager

👻 Ghost score 1%

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Logo of Prime System Solutions

Prime System Solutions

51 - 200 employees

Founded 2023

💼 Consulting

📣 Marketing

☁️ SaaS

Consulting • Marketing • SaaS

Prime System Solutions is a prominent IT service provider specializing in talent sourcing solutions, software development, and data analytics using Power BI. With over 15 years of experience in managing complex IT infrastructures, the company emphasizes customized solutions that enhance business capabilities and operational efficiency. By leveraging a global talent pool and advanced technology, Prime System Solutions is dedicated to driving innovation and helping clients achieve long-term success.

📋 Description

• Coordinate new IT infrastructure projects from point of sale through preparation for Project Manager handoff • Pick up newly created projects from the regional project board and take action within the required SLA • Set up projects in ConnectWise Manage, including importing project scope through ScopeStack, reviewing quotes and service tickets, and breaking projects into phases, tasks, and estimated hours • Review signed customer scope and conduct project kickoff communication • Serve as the primary customer point of contact during the pre-project and coordination stage • Clarify and resolve scope discrepancies and customer questions • Coordinate and assign engineers based on availability, expertise, and project requirements • Coordinate hardware procurement and track orders through delivery • Monitor hardware ETAs and provide realistic project start dates • Coordinate with shipping, warehouse, procurement, technical teams, Project Managers, and other internal teams to resolve delays and issues • Maintain the project backlog and keep projects on track for planned start dates • Prepare projects for Project Manager handoff approximately four weeks before scheduled start dates • Coordinate small workstation deployment projects from planning through completion • Track project progress, issues, dependencies, and outstanding actions • Maintain accurate project documentation, updates, and communication • Coordinate approximately 10–12 new projects per week, or around 40 projects per month, for an assigned region • Identify and resolve issues before project handoff • Ensure successful transition of projects to the Project Manager

🎯 Requirements

• Experience as a Project Coordinator, Project Administrator, IT Project Coordinator, or similar role • Experience coordinating IT infrastructure or technology deployment projects • Experience working with external customers or clients • Experience working with technical teams, particularly network, systems, infrastructure, or field engineers • Experience managing multiple projects simultaneously • Experience with hardware procurement, order tracking, or deployment coordination is strongly preferred • Experience working in an MSP, IT services, or technology environment is preferred • Experience with a PSA, ticketing, or project management platform is preferred • Bachelor's degree in IT, Business, Project Management, or a related field is preferred but may be substituted by relevant professional experience • Ability to manage approximately 10–12 new projects per week or around 40 projects per month • Ability to meet established SLAs and manage multiple priorities and stakeholders • Strong organizational skills and attention to detail • Strong written and verbal communication skills • Ability to coordinate engineers based on availability, technical expertise, and project requirements • Ability to monitor hardware availability and delivery timelines • Experience or exposure to IT infrastructure involving servers, network switches, wireless access points, workstations, hardware installations, or network/infrastructure implementations • Adaptability to frequently changing processes and workflows • ConnectWise Manage, ConnectWise Dispatch, ScopeStack, and project management/ticketing systems are used regularly; ConnectWise or ScopeStack experience is a plus but not required • Basic exposure to Power BI is helpful but not a primary hiring requirement

🏖️ Benefits

• Hybrid Work Setup • Night Differential • HMO Coverage • SSS, PhilHealth, Pag-IBIG & 13th Month Pay • Certification Opportunities • International Client Exposure • Continuous Learning & Technical Growth

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