Baja Tomi Sdn Bhd
11 - 50 employees
🤝 B2B
🎯 Recruiter
👥 HR Tech
B2B • Recruitment • HR Tech
Baja Tomi Sdn Bhd is a personnel leasing company that specializes in providing end-to-end management of nearshore staffing solutions. The company focuses on leasing high-quality employees from Mexico, allowing clients to benefit from significant cost savings while enjoying the advantages of skilled labor without the legal complexities traditionally associated with outsourcing. Baja Tomi ensures that all leased personnel seamlessly integrate into the client's team, maintaining high retention rates and providing excellent English proficiency, all while handling necessary legal, benefits, and HR obligations related to employment.
Customer Relationship Representative
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🔥 0 minutes ago
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Baja Tomi Sdn Bhd
11 - 50 employees
🤝 B2B
🎯 Recruiter
👥 HR Tech
B2B • Recruitment • HR Tech
Baja Tomi Sdn Bhd is a personnel leasing company that specializes in providing end-to-end management of nearshore staffing solutions. The company focuses on leasing high-quality employees from Mexico, allowing clients to benefit from significant cost savings while enjoying the advantages of skilled labor without the legal complexities traditionally associated with outsourcing. Baja Tomi ensures that all leased personnel seamlessly integrate into the client's team, maintaining high retention rates and providing excellent English proficiency, all while handling necessary legal, benefits, and HR obligations related to employment.
📋 Description
• Discuss strategies with clients based on marketing and promotional activities that drive consumers to shop online and/or in-store. • Manage client expectations and oversee website changes to keep client’s websites in line with their overall business strategy. • Communicate routinely and in a timely manner with clients including responses to emails, phone calls, voicemails, and meeting coordination. • Participate in and lead webinars/conf calls with clients and field reps as needed. • Help determine promotional content and coordinate website/digital changes as needed • Conduct monthly website reviews with clients and track progress on the priorities you establish together. • Train and assist our clients on how to use our products and tools we offer to ensure they are aware of all the ways we can help their business • Manage requests to resolve website technical and escalating issues to appropriate departments.
🎯 Requirements
• Bachelor’s degree • 3-5 years of Account Management and Marketing related experience; Agency experience is preferred. • Excellent interpersonal communication, collaboration, and solution-building skills. • Excellent presentation, verbal, written, and organizational skills. • Highly organized and strong attention to detail; ability to maintain accuracy while working on multiple customer initiatives at the same time. • Ability to learn and work in a fast-paced, high-volume, and deadline-driven environment. • Strong aptitude for and knowledge of project and time management. • Ability to find solutions and provide effective alternatives when needed. • Understanding of advertising, digital marketing, social media, creative services, production, retail, and e-commerce. • Has a passion for customer service, bringing empathy and compassion to our clients. • Ability to think critically and solve complex problems. • Experience with Google Analytics • Experience with HTML, CSS, and/or Java is preferred
🏖️ Benefits
• No specific benefits mentioned
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