Customer Relationship Representative

Job not on LinkedIn

🕒 June 29

🇨🇴 Colombia – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

✨ Representative

👻 Ghost score 18%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Open for 136 days.
• Jobs at this company usually fill in 166 days.
• No salary listed.

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Prime Works LLC

WebsiteLinkedInAll Job Openings

51 - 200 employees

🎯 Recruiter

🤝 B2B

Recruitment • B2B

Prime Works LLC is a nearshore personnel leasing company that helps U. S. companies build teams by placing curated, hand-selected nearshore professionals as extensions of client teams. Founded in 2017, the firm emphasizes curation over commoditization—screening, vetting, and shortlisting candidates across core functions (engineering, finance & accounting, operations, marketing, sales, and sales support) and handling recruiting, compensation, legal, onboarding, and ongoing support. The company positions itself as a B2B staffing/outsourcing partner offering cost savings versus U. S. hires and highlights a high retention rate.

📋 Description

• Discuss strategies with clients based on marketing and promotional activities that drive consumers to shop online and/or in-store. • Manage client expectations and oversee website changes to keep client’s websites in line with their overall business strategy. • Communicate routinely and in a timely manner with clients including responses to emails, phone calls, voicemails, and meeting coordination. • Participate in and lead webinars/conf calls with clients and field reps as needed. • Help determine promotional content and coordinate website/digital changes as needed • Conduct monthly website reviews with clients and track progress on the priorities you establish together. • Train and assist our clients on how to use our products and tools we offer to ensure they are aware of all the ways we can help their business • Manage requests to resolve website technical and escalating issues to appropriate departments.

🎯 Requirements

• Bachelor’s degree • 3-5 years of Account Management and Marketing related experience; Agency experience is preferred. • Excellent interpersonal communication, collaboration, and solution-building skills. • Excellent presentation, verbal, written, and organizational skills. • Highly organized and strong attention to detail; ability to maintain accuracy while working on multiple customer initiatives at the same time. • Ability to learn and work in a fast-paced, high-volume, and deadline-driven environment. • Strong aptitude for and knowledge of project and time management. • Ability to find solutions and provide effective alternatives when needed. • Understanding of advertising, digital marketing, social media, creative services, production, retail, and e-commerce. • Has a passion for customer service, bringing empathy and compassion to our clients. • Ability to think critically and solve complex problems. • Experience with Google Analytics • Experience with HTML, CSS, and/or Java is preferred

🏖️ Benefits

• No specific benefits mentioned

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