Product Manager

🕒 September 8

🇵🇱 Poland – Remote

💵 zł20.1k / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

✅ Product Manager

👻 Ghost score 0%

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Profitroom

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2008

🏨 Hospitality

💼 Consulting

📣 Marketing

Hospitality • Consulting • Marketing

Profitroom is a hospitality-focused SaaS company providing a 360° direct-booking and hotel technology platform for hotels, resorts and hotel groups. Its integrated product suite includes a high-converting booking engine, website builder, channel manager, CRM and marketing automation, loyalty programs, AI-driven guest assistant and advertising/SEO services to boost direct bookings, increase revenue and personalize guest experiences. Profitroom targets hoteliers and property managers with B2B solutions and integrates with hundreds of partners to centralize operations and guest acquisition.

📋 Description

• Own the Suite roadmap, translating business goals into a pragmatic, sequenced plan with clear success criteria • Own the shared platform layer, including navigation, UI framework and common components used by every product team • Set platform standards and balance the needs of product teams • Redesign the onboarding journey to reduce time-to-live from months to weeks, remove manual steps and deliver self-service onboarding • Build multi-property capabilities including property switching, shared and inherited configuration, bulk changes and scalable navigation • Improve the Admin experience, including invoicing, consent and terms management and everyday configuration • Own authentication and access, including login, SSO, user management and permissions in a multi-tenant environment • Develop the Support & Knowledge layer, including ticketing integration, knowledge base, contextual help and chatbot • Run continuous discovery with hoteliers together with the UX team • Stay close to internal users in Onboarding, Support and Training/eLearning • Use data and AI-supported analysis to identify platform friction, prioritise fixes and measure release impact • Collaborate with Onboarding, Support, Sales, Customer Success, Training and other product teams • Align stakeholders on priorities and ensure changes land operationally as well as technically

🎯 Requirements

• 3+ years of experience as a Product Manager or closely related role such as Product Owner with real discovery and prioritisation ownership • Experience in the hospitality industry • Product mindset focused on user problems and business outcomes • Experience with onboarding, configuration or admin areas of a SaaS product • Experience working on a SaaS platform serving multiple user types • Awareness of security, performance, consistency of user experience and data handling in a multi-tenant environment • Comfort working with external users and internal operational teams • Practical use of AI tools for research, user insight generation and rapid prototyping • Good organisational skills • Strong verbal, written and presentation communication skills • Ability to support recommendations with data • Polish at C1 minimum • English sufficient for working with international clients and teams • Solid understanding of Agile product development • Strong passion for creating and continuously improving products and services • Nice to have: experience working with hotel groups or chains • Nice to have: experience with information architecture and navigation design for complex platforms • Nice to have: familiarity with ticketing and knowledge base tools such as Zoho and chatbot implementations

🏖️ Benefits

• 100% remote — fully flexible, work from anywhere in Poland • English classes • Dedicated team development fund • Medical and life insurance — co-financed • Access to sports facilities • 24 / 26 days off • Company retreats and events • Wedding and baby packs • Employee referral program • Flat hierarchy — open communication, no bureaucracy