Team Lead Manager

Job not on LinkedIn

🕒 March 19

🇦🇺 Australia – Remote

⏰ Full Time

🟠 Senior

👔 Manager

👻 Ghost score 60%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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ProSource

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2016

💼 Consulting

🎯 Recruiter

🏢 Enterprise

Consulting • Recruitment • Enterprise

ProSource is a business process outsourcing and distributed team provider that builds and manages remote teams—primarily staffed from the Philippines—for global clients, including Fortune 500 and large public companies. They supply teams and individual talent across technical (software, cloud, QA), non-technical (virtual assistants, sales, customer support), creative (UI/UX, graphic design, content), finance (accountants, payroll), and leadership roles, handling recruitment and ongoing team management so clients can scale operations and focus on core business functions.

📋 Description

• Team Leadership & Oversight • First point of contact for offshore team issues (sick cover, escalations, approvals). • Oversee KPI reports, customer service performance, and recommend improvement plans. • Conduct performance reviews and track development. • Act as the daily connection for the Philippines-based team to maintain culture & engagement. • HR & Operations: Handle leave requests, sick days, and schedule management. • Minimize approval bottlenecks by holding equal decision-making privileges as Brisbane CS Lead. • Provide weekly KPI and performance reports directly to the client. • Marketing & E-commerce Support: Assist with Shopify store management and marketplace operations (David Jones, The Iconic, etc.). • Support marketing campaigns with reporting, execution follow-up, and KPI alignment (not content creation).

🎯 Requirements

• Marketing Business Management Degree is preferred • Strong leadership, communication, and problem-solving skills. • Demonstrated experience managing remote teams. • Operational and e-commerce experience (Shopify preferred). • Strong Business Marketing knowledge (must understand the importance of profitability & KPI-driven campaigns).