Junior Node.js Production Support Analyst

Job not on LinkedIn

🔥 0 minutes ago

🇧🇷 Brazil – Remote

⏰ Full Time

🟢 Junior

📞 Support Engineer

🚫👨‍🎓 No degree required

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Compass

WebsiteLinkedInAll Job Openings

10,000+ employees

🏠 Real Estate

📱 Media

Real Estate • Media

Compass is a real-estate-focused content and services site that provides detailed market analysis, buying/selling/renting guides, mortgage and financing information, and home improvement and renovation advice. The site offers resources for homebuyers, sellers, renters, agents, and real estate investors — including articles on appraisals, affordable housing, investment strategies, staging and property maintenance. Compass aims to help users make informed decisions across the housing lifecycle through timely market updates and practical how-to content.

📋 Description

• Provide production support, corrective maintenance, and support for web applications in production environments • Monitor the support queue through an ITSM tool • Analyze, troubleshoot, and implement corrective fixes for incidents and problems • Communicate directly with clients and partners, reporting on the progress of analyses • Monitor application change deployments • Identify and develop improvements to applications and/or internal tools to automate day-to-day tasks • Prepare and assist with documentation of known issues • Ensure a positive user experience, proper business operations, and compliance with SLAs

🎯 Requirements

• Experience in production support, monitoring, and support of web and mobile applications • Knowledge of Java, Node.js, React, or Vue.js • Knowledge of Docker and Kubernetes • Experience with code version control using Git • Knowledge of documenting, testing, and consuming REST and SOAP APIs • Knowledge of Postman, Swagger, and SoapUI • Experience analyzing and handling N2 and N3 incidents, including troubleshooting and problem investigation • Knowledge of databases for querying, analysis, and application support • Familiarity with integrations, services, and application workflows in corporate environments • Familiarity with cloud environments, especially Azure Cloud • Knowledge of Bot Framework and conversational solutions • Familiarity with mobile development and support for cross-platform applications • Experience with monitoring, observability, and log analysis in production environments

🏖️ Benefits

• Meal and/or food allowance • Health and dental insurance • Health insurance for your pet • Home office allowance (for remote positions) • Welcome kit during onboarding • Life insurance • Zenklub, offering psychological and nutritional support • TotalPass • Ongoing Certification and Training Program with partners (Adobe, Anthropic, AWS, Google, Microsoft, Salesforce) • Partnerships and discounts to support your professional development • Access to UOL content • Maternity kit • Extended maternity and paternity leave • Employee referral program