Senior Product Manager

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Pulse iD

11 - 50 employees

💳 Fintech

🤖 Artificial Intelligence

🤝 B2B

💰 $3.8M Series A on 2017-04

Fintech • Artificial Intelligence • B2B

Pulse iD is a company that specializes in crafting hyper-personalized reward programs for financial institutions and businesses. Using the power of AI and payments data, Pulse iD aims to transform the banking experience with dynamic, personalized rewards programs that foster deeper customer relationships. The company collaborates with financial institutions like banks to offer tailored, high-return-on-investment solutions. Pulse iD serves over 30 million users across 20+ countries, supports 45 languages, and processes over 110 million API calls per month. By leveraging transaction data and collaborating with leading brands, Pulse iD enhances performance marketing and rewards programs that engage millions of bank customers globally. The company is involved with major players like Visa, Binance, Al Hilal Bank, and GCash, providing innovative card-linked rewards and personalization services.

📋 Description

• Collaborate with stakeholders to identify and prioritize product requirements, including functional, technical, and user experience aspects. • Work closely with cross-functional teams, including development, design, and marketing, to ensure alignment and successful product delivery. • Conduct a comprehensive analysis of market trends, competitor offerings, and customer feedback to inform product roadmap decisions. • Facilitate workshops and meetings to gather and refine product requirements, ensuring clear documentation and communication throughout the development lifecycle. • Monitor key performance indicators and metrics to assess product performance and identify opportunities for improvement or optimization.

🎯 Requirements

• Bachelor's degree in Business, Technology, Computer Science, or a related field. • Minimum 5+ years of experience in Product Management, Product Ownership, or Business Analysis roles within a technology-driven software product environment. • Proven experience managing complex digital products and platforms, involving multiple stakeholders, integrations, workflows, data flows, and technical dependencies. • Hands-on experience owning products within one or more of the following domains is highly preferred: FinTech platforms, Digital banking solutions, Payments platforms / payment gateways, Credit card platforms, Loyalty, rewards, and customer engagement platforms, E-commerce marketplaces or transaction-based platforms, AI-powered personalization, pricing, or analytics platforms. • Experience working closely with engineering teams, architects, UX/UI designers, and business stakeholders throughout the full product lifecycle - from discovery and requirements definition through delivery and continuous optimization. • Strong understanding of product management practices, including roadmap planning, feature prioritisation, user story creation, backlog management, requirement elicitation, and Agile delivery methodologies. • Ability to translate complex business problems into clear technical requirements and actionable product solutions. • Excellent stakeholder management and communication skills, with the ability to influence decisions across technical and business teams. • Demonstrated experience successfully delivering scalable products or major product features used by customers, enterprises, or external partners. • Familiarity with AI, machine learning, data analytics, and recommendation / personalisation concepts is an advantage. • Must be a self-driven individual contributor who can independently own product responsibilities while collaborating effectively within a global cross-functional team.

🏖️ Benefits

• Engage with top-tier clients including major banks and financial institutions. • Enjoy the flexibility of remote work with a talented and supportive team. • Opportunities for professional growth and development in a fast-paced, innovative environment.

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