Account Executive

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Puzzel

WebsiteLinkedInAll Job Openings

201 - 500 employees

Puzzel is the leading European provider of cloud contact centre solutions. Every day, more than 1,200 organisations across 40 countries use our software to deliver smart customer experiences, blending the powers of people and technology to serve customers efficiently, effectively and with empathy. The Puzzel Platform enables organisations to create rich journeys for their customers, with a mix of live and self-service experiences that give people the freedom to choose when, where and how they get help. Artificial intelligence is harnessed at every touchpoint to automate tasks, provide insight, and personalise service and support. Puzzel also includes a suite of productivity and planning tools to empower managers and agents to reach their goals and continuously improve performance. With 20+ years of experience in the industry, Puzzel is the CCaaS provider organisations trust when every moment matters. For more information, visit www.puzzel.com.

📋 Description

• This new hire will bring the Dutch Account Executive team to three: our founding Dutch AE, a Senior AE starting in January 2026, and now this role — a small but growing team building on the momentum since we launched the Dutch entity in mid-2024. • This role will be targeting small to medium sized business (minimum of 30 seats upwards) with typical ARR of €50-250k. • Whilst you will have a lot of flexibility as to who you target, we know what works in the other markets: Insurance, Banking, Finance, Utilities, Local Government, Telecomms – experience selling into any of these is therefore advantageous. • Working under pressure and to deadlines. • Interacting with clients and customers both internally and externally. • Making the most of our systems and automated sequences to minimise manual work and continued best practice for RevOps (Salesforce and Outreach in particular).

🎯 Requirements

• Dutch native level speaker + strong English • Technological understanding and interest in the field of cloud-based services • 1-3 years’ experience managing full sales cycle, from prospect to close • SaaS, CX or any other solution-based sales experience • Experience working with structured sales methodologies (MEDDPICC and/or Challenger preferable) & sales pipelining • Proactive/ hunter mentality. • Recent experience as SDR/BDR and willingness to self-generate pipeline are a must. • Autonomy and confidence to sell into a new market

🏖️ Benefits

• Competitive salary based on Mercer salary benchmarking data • Flexible, hybrid approach to working; split your time between the office and home • You get to be part of a fun, driven and supportive team • Annual Summer and Christmas parties • Excellent development opportunities and a great company culture