Customer Support Operator – Arabic, English

Job not on LinkedIn

🔥 1 hour ago

🌐 Morocco, Tunisia – Remote

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⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 25%

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🗣️🇸🇦 Arabic Required

🗣️🇫🇷 French Required

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Logo of Quadcode SaaS

Quadcode SaaS

501 - 1000 employees

💳 Fintech

🤝 B2B

🛍️ eCommerce

Fintech • B2B • eCommerce

Quadcode SaaS is a leading fintech company that specializes in brokerage solutions and provides cutting-edge financial software solutions to businesses in over 150 countries. They have been recognized with awards for their all-in-one brokerage solutions, which improve the trading experience through innovative features and mobile compatibility. Quadcode SaaS is committed to continuous improvement and support for its clients, ensuring they remain at the forefront of the online trading and fintech industry.

📋 Description

• Answer customer inquiries via live chats and emails (no calls) • Provide accurate information about the products of the company • Resolve cases in timely and professional manner • Achieve quality and productivity targets set by the manager • Perform other ad hoc tasks assigned by the manager • Work Monday-Friday, 8 - 16:30 (GMT+3)

🎯 Requirements

• Fluency in Arabic, French, and English languages both written and verbal • Previous experience on a similar position would be considerate as an advantage • Customer focus personality • Great communication and analytical skills • Only applications submitted in English will be considered

🏖️ Benefits

• Remote work model • Competitive remuneration • Professional courses: from Coursera to Harvard • Friendly, enjoyable and positive environment

Apply Now

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