Finance Manager

🕒 August 26

🇵🇭 Philippines – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

💸 Financial Planning and Analysis (FP&A)

👻 Ghost score 17%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Qualfon

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1995

📣 Marketing

📦 Logistics

🏥 Healthcare

Marketing • Logistics • Healthcare

Qualfon is a comprehensive provider of customer engagement solutions, specializing in services such as contact center operations, digital marketing, data analytics, and fulfillment. The company focuses on enhancing customer interactions and driving revenue through a blend of innovative marketing strategies and back-office support. With a strong commitment to customer care, Qualfon aims to improve customer loyalty and satisfaction across various industries.

📋 Description

• Own the regional financial narrative through EBIT, including actuals, forecast, budget, risks, opportunities, and corrective actions • Lead financial performance reviews with regional, site, and program leaders • Translate operating performance into financial outcomes across revenue, labor, delivery costs, gross margin, operating expense, and EBIT • Maintain a balanced portfolio view and prioritize finance support • Lead the regional annual plan, rolling forecast, long-range outlook, and scenario analysis • Challenge financial assumptions using operational drivers, historical performance, contractual economics, pipeline changes, inflation, foreign exchange, and site-level cost dynamics • Quantify risks and opportunities, assign accountable owners, define actions, and track realization dates • Partner with Commercial, Pricing, and Operations on renewals, scope changes, minimum commitments, and margin improvement • Escalate structural issues in pricing, contractual terms, billing mechanics, or delivery design • Set priorities, allocate portfolios, coach, and review assigned Operations Analysts • Maintain backup coverage for critical programs and billing cycles • Establish standards for forecasts, variance explanations, management reporting, invoicing controls, data quality, and stakeholder follow-through • Coordinate with Workforce Management on staffing, productivity, scheduling, and capacity inputs • Partner with Accounting on close quality, accruals, revenue recognition inputs, cost classification, reconciliations, and recurring data issues • Maintain documented approvals for invoicing, journal-entry support, forecast changes, and significant financial assumptions • Sponsor standardized, scalable reporting and analysis and eliminate low-value manual work • Partner with the Automation Analyst to prioritize use cases, define requirements, validate outputs, and measure adoption and value • Use AI-assisted analysis for anomaly detection, driver identification, scenario generation, and management narratives while retaining human review and financial controls • Promote self-service insights and ensure automated outputs lead to clear decisions and actions

🎯 Requirements

• Bachelor’s degree in finance, accounting, economics, business, or a related field • Typically 7–10 years of progressive finance, FP&A, commercial finance, or operational finance experience, including leadership of analysts or cross-functional workstreams • Demonstrated ownership of a multi-client or multi-site P&L and ability to explain performance from revenue through EBIT • Strong planning, forecasting, scenario modeling, business case, and executive communication capabilities • Experience in BPO, contact center, outsourced services, or another labor-intensive service environment strongly preferred • Advanced spreadsheet and business-intelligence capability • Practical experience improving finance processes through automation, analytics, or AI-enabled tools • Advanced degree or CPA/CMA credential preferred

🏖️ Benefits

• Remote work arrangement