Senior Specialist, Workforce Management – Scheduler

🕒 June 26

🇵🇭 Philippines – Remote

⏰ Full Time

🟠 Senior

✨ Scheduler

👻 Ghost score 45%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Qualfon

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1995

📣 Marketing

📦 Logistics

🏥 Healthcare

Marketing • Logistics • Healthcare

Qualfon is a comprehensive provider of customer engagement solutions, specializing in services such as contact center operations, digital marketing, data analytics, and fulfillment. The company focuses on enhancing customer interactions and driving revenue through a blend of innovative marketing strategies and back-office support. With a strong commitment to customer care, Qualfon aims to improve customer loyalty and satisfaction across various industries.

📋 Description

• Schedule Generation and staffing analysis • Facilitates Staffing Calls • Schedule Management • Workforce Scheduling Tool Utilization and Maintenance • Trend Analysis • Manage Agent Leaves • Avaya Skill Set Audit

🎯 Requirements

• Bachelor's Degree in Business Administration, Accounting, Finance, or Math or relevant work experience, (2-4 years) considered an acceptable substitute for the education requirement. • Experience working with different Scheduling software (Eg. Verint, eWFM, IEX, Genesys)

🏖️ Benefits

• flexible work arrangements

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