Associate – Operations

Job not on LinkedIn

🕒 February 6

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Logo of Quantanite

Quantanite

1001 - 5000 employees

Founded 2014

🤝 B2B

☁️ SaaS

B2B • SaaS • Customer Service

Quantanite is a leading provider of outsourced digital services that integrates people and advanced technologies to enhance customer experience and operational efficiency. Specializing in voice, email, and chat-based customer support, data management, and AI-driven recruitment solutions, Quantanite aims to optimize business processes and improve customer satisfaction. They offer a range of services including data annotation, transcription, and human resource solutions, all designed to help businesses attract more customers and streamline their operations.

📋 Description

• Build and update restaurant menus in the portal, including pricing, item edits, and new menus. • Create menus from scratch as per guidelines while ensuring accuracy and quality. • Meet daily targets, handle ad-hoc tasks, and maintain full attendance. • Handle client calls to clarify requirements and resolve queries.

🎯 Requirements

• Graduate in any discipline. • Good online research skills • Basic knowledge on Google Sheets or MS Excel. • Disciplined and organized • Good attention to details • Quick learner • Positive attitude • Excellent in speaking and writing ability. • Ability to adapt with minor changes in work hours and major changes in work days

🏖️ Benefits

• Competitive salary • Monthly allowances for transportation & food • Overtime compensation • Two annual festival bonuses (after one year of continuous service) • Clear career progression pathways • Monthly and annual rewards and recognition programs • Paid annual leave and additional paid leave days

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