Senior Cloud Network Engineer

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Quantrics Enterprises Inc.

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2016

🤝 B2B

🏢 Enterprise

B2B • Enterprise

Quantrics Enterprises Inc. is a provider of world-class customer solutions, combining exceptional customer care and IT services to help businesses grow at scale. The company emphasizes a people-first culture, community engagement, and career development, with multiple offices across the Greater Manila Area. Quantrics positions itself as a partner to businesses seeking outsourced customer support and technology-enabled service solutions.

📋 Description

• Manage and troubleshoot cloud networks connecting GCP, Microsoft Azure, and partner carriers such as Equinix and Telnyx. • Maintain minimal network latency (<50ms) and keep hybrid transit lines clear. • Provision Private Service Connect (PSC) pathways to securely link Gemini Enterprise Agents with internal customer databases. • Achieve 100% data insulation and prevent unauthorized network data exfiltration. • Draft, review, and test declarative Terraform scripts to automate standard network configurations. • Ensure zero manual configuration drift within critical production layers. • Utilize GCP Network Intelligence Center to run connectivity tests, analyze routing topologies, and evaluate packet health. • Proactive detection of routing loops, latency spikes, or dynamic BGP route drops. • Set up and manage global application load balancers to distribute conversational traffic safely. • Guarantee zero downtime during massive traffic scale-ups or sudden regional outages. • Write and refine Cloud Armor rule sets, access control lists, and cloud firewall parameters. • Ensure complete protection against external DDoS attacks and unauthorized network incursions. • Participate in daily standups and engineering syncs with cloud architects, SREs, and conversational AI specialists.

🎯 Requirements

• Bachelor's Degree in Computer Science, Engineering, or a related quantitative field • Active and verified Google Professional Cloud Network Engineer certification • 3+ years of experience in GCP networking including VPCs, Shared VPCs, Private Service Connect, Cloud DNS, Cloud NAT, and Cloud Armor • 3+ years of experience in hybrid and multi-cloud network design including BGP routing, Equinix Fabric, and ExpressRoute • 3+ years of experience using Terraform for infrastructure automation • 1+ year of experience with Google Contact Center AI (CCAI), CCAIP, and Gemini Enterprise platforms • Experience managing SIP trunking and telco integrations including Telnyx and Twilio • Proven experience in network monitoring, troubleshooting, and performance optimization • Strong analytical, problem-solving, and communication skills for complex technical environments.

🏖️ Benefits

• Overtime/On-call: May be required based on operational needs and network support requirements