Medical VA Patient Scheduler, Spanish Bilingual – eClinicalWorks

🔥 1 minute ago

🇵🇭 Philippines – Remote

💵 $7 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

💬 Bilingual

👻 Ghost score 0%

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QuickTeam

WebsiteLinkedInAll Job Openings

1 - 10 employees

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

QuickTeam is a company that specializes in providing remote talent and virtual employee solutions to streamline business operations. They offer services like administrative support, sales representation, and medical office staffing, aimed at increasing efficiency and cutting overhead costs. Their staffing solutions are scalable and flexible, tailored to meet evolving business demands. QuickTeam emphasizes privacy and security in their services, adhering to strict protocols and compliance measures. They provide dedicated account managers to ensure that their clients receive personalized support and high performance from their remote staff.

📋 Description

• Work through daily patient call lists (referrals, patients due for screenings, follow-up visits, patients with abnormal lab results) and book them in advance • Make high-volume outbound calls to patients in English and Spanish • Schedule, reschedule, and confirm appointments in eClinicalWorks (eCW) • Call patients the day before their visit to confirm attendance and reduce no-shows • Keep accurate notes and records in the EMR • Flag gaps in doctors' schedules to the clinic team • Handle difficult, frustrated, or rude callers calmly and professionally

🎯 Requirements

• MUST be fluent in both Spanish and English (spoken and written). This is mandatory. • MUST have hands-on experience using eClinicalWorks (eCW). This is mandatory. • Previous experience as a medical virtual assistant, medical receptionist, or patient scheduler for a US practice • Experience with outbound calling or appointment setting • Very thick skin: able to stay calm, polite, and persistent with patients who hang up or are rude • Reliable and punctual, with a strong work ethic • Self-driven and able to work through call lists independently • Familiar with US medical terminology; a nursing or healthcare background is a big plus • Stable internet connection, a quiet work space, and a good headset • Available to work US Eastern Time (EST) hours and start immediately