Customer Support Specialist – Extra Services Team

Job not on LinkedIn

🔥 1 minute ago

🌐 Kazakhstan, Georgia, +1 more countries – Remote

🇰🇿 Kazakhstan – Remote 🇬🇪 Georgia – Remote 🇦🇿 Azerbaijan – Remote

💵 €600 - €900 / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

RateHawk

WebsiteLinkedInAll Job Openings

201 - 500 employees

🏨 Hospitality

📦 Logistics

✈️ Travel

Hospitality • Logistics • Travel

RateHawk is a leading online booking tool for travel professionals, offering accommodation bookings from over 2. 6 million hotels worldwide, as well as air tickets, transfers, and car rentals. The platform provides a seamless experience for users with API integrations, a mobile app, and multilingual 24/7 support. RateHawk allows travel professionals to earn loyalty points and access exclusive B2B rates, ensuring maximum profit potential. With a user-friendly interface and multiple filters, it makes finding the best travel options easy and efficient. RateHawk supports businesses with fast API integrations and offers different business models, making it a versatile solution for travel professionals.

📋 Description

• Rapidly and effectively resolve client issues, including booking modifications, cancellations, and additional services requests • Provide expert advice on bookings and products • Communicate with suppliers, hotels, and clients via email and phone • Utilize CRM systems and internal databases efficiently • Complete the application assessment, HR interview, and one-minute internet speed test as part of the hiring process

🎯 Requirements

• English Proficiency: Upper Intermediate level (both spoken and written) • Soft Skills: Kindness, empathy, stress-resistance, politeness, and responsibility • Quick Learner: Ability to learn quickly and stay results-focused • Tech Requirements: A functioning computer and microphone • Travel Knowledge: Understanding of the travel business and booking systems is an advantage • Ability to work remotely on the stated schedule

🏖️ Benefits

• Remote Work: Work from the comfort of your home • Great Team: Join a young and active team of super specialists • Flexible Schedule: 2 days-on after 2-days off from 9 a.m. to 9 p.m. GMT+3 • Competitive Salary: Earn a base salary of 600 EUR gross + up to 150 EUR gross bonus based on KPI • Challenging Tasks: Tackle interesting and ambitious tasks that will elevate your professional skills • Continuous Learning: Access to seminars, trainings, and conferences. We’ll even help you get to any conference you want to attend • Perks: Enjoy corporate discounts on hotels and other services