Group Reservation Manager

🔥 6 minutes ago

🌐 Kazakhstan, Azerbaijan, +2 more countries – Remote

🇰🇿 Kazakhstan – Remote 🇦🇿 Azerbaijan – Remote 🇦🇲 Armenia – Remote 🇺🇿 Uzbekistan – Remote

💵 €900 / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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RateHawk

WebsiteLinkedInAll Job Openings

201 - 500 employees

🏨 Hospitality

📦 Logistics

✈️ Travel

Hospitality • Logistics • Travel

RateHawk is a leading online booking tool for travel professionals, offering accommodation bookings from over 2. 6 million hotels worldwide, as well as air tickets, transfers, and car rentals. The platform provides a seamless experience for users with API integrations, a mobile app, and multilingual 24/7 support. RateHawk allows travel professionals to earn loyalty points and access exclusive B2B rates, ensuring maximum profit potential. With a user-friendly interface and multiple filters, it makes finding the best travel options easy and efficient. RateHawk supports businesses with fast API integrations and offers different business models, making it a versatile solution for travel professionals.

📋 Description

• Process group reservations promptly and accurately. • Search for and book group accommodation options and additional services according to requests. • Communicate with clients to understand their travel needs and preferences. • Receive and process requests for hotels, other accommodation facilities, transport services, and group excursions worldwide. • Negotiate and manage relationships with hotels and other service providers to secure favorable rates and terms. • Create customized travel itineraries aligned with clients' interests and budgets. • Address and resolve group booking issues and client complaints promptly. • Provide partner support for cancellations, changes, relocations, and other post-booking cases. • Oversee documentation. • Integrate technology into reservation processes. • Perform reporting and analysis. • Plan for emergency responses.

🎯 Requirements

• Bachelor's degree in Business Administration, Hospitality Management, or a related field. • Proven experience in group travel management, concierge agency, TMC, DMC or tour operator companies. • Knowledge of the bases of hotels in Russian Federation and popular destinations. • Strong negotiation and vendor management skills. • Excellent knowledge of travel-related regulations and compliance. • Proficient in travel management software and tools. • Exceptional organizational and multitasking abilities. • Strong analytical and problem-solving skills. • Excellent communication and interpersonal skills. • Knowledge of English on at least Upper-Intermediate level (both spoken and written). • Ability to work under heavy load. • Responsible, stress-resistant, attentive person.

🏖️ Benefits

• Remote Work: Flexibility to work from anywhere. • Competitive Compensation: Attractive base plus bonus structure. • Corporate Exposure: Collaborate with leading global companies and manage travel for top executives. • Professional Growth: Advance your career handling challenging, high-profile cases. • Continuous Learning: Ongoing training, seminars, and opportunities to attend top industry events. • Travel Perks: Take advantage of corporate rates and unique travel discounts worldwide.