Delivery Manager, Self-Service

🕒 July 29

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Xsolla

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2005

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Xsolla is a company specializing in game commerce solutions. It provides tools and services that empower video game developers to monetize, distribute, and fund their games, helping them to increase revenue at any stage of development. Xsolla offers a wide range of solutions such as customizable web shops, payment processing, fraud prevention, and social packages to enhance player engagement. With over 19 years of experience in the video game industry, Xsolla collaborates with developers and publishers globally to manage compliance, taxes, and operational complexities, allowing them to focus on connecting with their players. Their services are designed to work with popular game development platforms like Unity, Unreal, and Cocos Creator, supporting a wide array of local payment methods worldwide.

📋 Description

• Own the delivery plan and timeline for SDK initiatives, releases, and documentation updates; • Maintain a current dependency map across DevRel, Engineering, Analytics, and Marketing; identify and escalate risks and blockers before they affect delivery; • Coordinate cross-functional launch readiness for each SDK release or major update; • Track progress in Jira and keep delivery status accurate and current; • Maintain a live delivery view and drive weekly execution reviews; • Track delivery and operational metrics and surface issues across the developer journey. • Prepare and run recurring program meetings — distribute agendas in advance, capture action items, and follow them through to completion; • Publish a regular status update covering progress, upcoming releases, and active blockers; • Act as the primary point of contact for coordination questions across teams; • Maintain Confluence documentation for processes, decision logs, and launch playbooks. • Run and continuously improve the request intake and tracking process for SDK-related tasks — capture feedback from product and DevRel teams, receive needs, route to owners, monitor progress; • Run regular syncs with key contacts across DevRel, Engineering, Analytics, and Marketing, and resolve or escalate blockers; • Coordinate outreach and re-engagement initiatives for SDK merchants; • Surface recurring feedback and delivery/operational metrics to the Product Lead to inform prioritization.

🎯 Requirements

• 2–4+ years of experience in delivery/project coordination, ideally in B2B, SaaS, or developer platform environments; • Proficiency with Jira and Confluence for tracking, reporting, and documentation; • Strong organizational skills — able to manage multiple workstreams and keep cross-functional teams aligned; • Basic understanding of SDKs/APIs and developer integration workflows; • Strong collaboration and communication skills with both technical teams (developers, engineers) and business stakeholders; • Ability to work independently, manage competing priorities, and proactively identify and escalate issues; • Data-driven approach to tracking progress and identifying bottlenecks; • Fluent in English (written and verbal).