Front Office, Patient Coordinator – athenaOne

🕒 September 30

🇵🇭 Philippines – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

✨ Office Coordinator

🚫👨‍🎓 No degree required

👻 Ghost score 21%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

RCM Staff LLC

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2024

🏥 Healthcare

🎯 Recruiter

🤝 B2B

Healthcare • Recruitment • B2B

RCM Staff LLC is a staffing company that provides HIPAA-trained, healthcare-focused medical billers, certified coders, A/R follow-up specialists, and medical virtual assistants based in the Philippines who work directly inside U. S. clients’ existing EHRs, clearinghouses, and payer portals. The company handles recruiting, onboarding, training, and oversight while clients retain operational control; service tiers range from Core (staff augmentation) to Plus (account management and KPIs) and Executive (managed QA and continuity planning). RCM Staff targets medical billing companies, physician practices (solo, group, behavioral health, primary care), and RCM vendors, and emphasizes compliance (BAA available), AAPC-certified leadership, and 18+ years of U. S. revenue cycle experience.

📋 Description

• Verify eligibility and benefits for new and scheduled patients, including specialist copays, deductibles, and coinsurance • Confirm that each patient's insurance plan is accepted by the practice before scheduling • Determine referral requirements and obtain or confirm referrals for plans such as HMO, EPO, and Medicaid managed care plans • Request and collect chart notes, lab results, and imaging from referring providers before the first visit • Schedule new patients into designated new patient slots • Answer overflow calls and accept transferred calls from the front desk • Stay connected with the front desk through Microsoft Teams to relay messages, hand off calls, and flag urgent items • Document verification results, referral status, and call notes accurately in the EHR • Follow up on missing referrals or records so appointments are not delayed or rescheduled • Protect patient information and follow HIPAA requirements • Support a rheumatology practice based in Texas

🎯 Requirements

• At least 2 years of experience with U.S. healthcare insurance • Experience with eligibility and benefits verification, patient scheduling, or front office work for a U.S. practice • Experience handling inbound calls with U.S. patients • Understanding of referral requirements for HMO and other managed care plans • Familiarity with commercial insurance and government health plans • Experience using payer portals and insurance websites • Strong written and spoken English, with clear and professional phone communication • Excellent attention to detail and follow-up skills • Ability to work independently and manage multiple patient accounts • Reliable internet connection and a suitable remote workspace • Experience supporting rheumatology or other specialty practices preferred • Experience using athenaOne (athenahealth) preferred • Familiarity with Texas insurance plans, including Medicare Advantage and Texas Medicaid managed care preferred • Experience collecting records and referrals from referring provider offices preferred • Experience working with softphones and Microsoft Teams preferred • Must be available from 8:00 AM to 4:00 PM Central Time • Philippines-based applicants preferred

🏖️ Benefits

• Full-time employment • Remote work arrangement • Reliable internet connection and suitable remote workspace required for remote work

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume