Mid-Level Interaction Designer

🔥 1 minute ago

🇧🇷 Brazil – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

✍️ Designer

👻 Ghost score 10%

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RD Station

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2011

📣 Marketing

💼 Consulting

📦 Logistics

Marketing • Consulting • Logistics

RD Station is a Brazilian SaaS company that provides integrated marketing automation, CRM and customer service solutions. Its platform helps businesses attract and qualify leads, run email and WhatsApp campaigns, create landing pages, automate sales processes, deploy chatbots and manage omnichannel conversations, with analytics and AI features as well as an app marketplace and developer APIs. RD Station targets companies and agencies seeking to connect marketing, sales and support workflows to drive growth and retention.

📋 Description

• Build the experience vision for RD Station Conversas • Simplify complex user journeys and strengthen Design’s influence within the squad • Architect experiences for essential product features • Eliminate critical friction points in users’ daily workflows and contribute to roadmap evolution • Propose UI and UX directions that balance business needs, experience excellence, and the prioritization of Design technical debt • Lead the Design process, adapting Discovery and Delivery to the squad’s needs • Collaborate with Product Managers and Engineering on structuring hypotheses and influencing the roadmap • Propose Lean, iterative solutions based on testing and research • Connect usage, adoption, engagement, and conversion metrics to Design decisions • Facilitate alignment between technical and non-technical teams through research, workshops, and discussions • Improve NPS, reduce tickets related to usability difficulties, and increase feature adoption

🎯 Requirements

• Experience working as a Product Designer • Proficiency in Figma and prototyping tools • Knowledge of strategic research, data analysis, usability studies, and product benchmarking • Experience with information architecture for complex systems, journey mapping, and Service Design • Ability to transform ambiguous problems into viable solutions using Lean thinking, systems thinking, and autonomy • Ability to communicate and advocate for Design decisions based on data • Ability to negotiate deliverables and collaborate with technical and non-technical stakeholders

🏖️ Benefits

• Holistic Well-Being, with self-care resources across emotional, financial, physical, occupational, and social well-being • Continuous learning environment and career development opportunities • Inclusion, support, and equity initiatives for people with disabilities • Racial inclusion initiatives and efforts to address structural racism • Women’s empowerment groups and support for women professionals and mothers • 100% free recruitment process

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