Medical Administrator

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🔥 0 minutes ago

🇮🇪 Ireland – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🖥️ Administration

👻 Ghost score 25%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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RecruitMyMom

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2012

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

RecruitMyMom is a specialist talent agency in South Africa focused on empowering women by providing access to skilled job opportunities. With a commitment to diversity and flexibility, the agency connects professional mothers and independent contractors with employers seeking reliable talent for both full-time and part-time positions across various industries. They offer services including background checks, psychometric testing, and access to a wide range of professions, from virtual assistants to fractional executives.

📋 Description

• Deliver front-of-house coordination and operational administration for an established corporate healthcare provider • Act as the primary administrative contact for corporate patients via email, telephone, and messaging • Manage patient appointments, schedule adjustments, diary cancellations, and appointment reminders • Follow up on missed sessions to reduce failed-to-attend rates • Address non-clinical treatment estimate, payment structure, and scheduling queries, directing clinical advice to clinicians • Prepare pre-approval submissions and insurance quotes from clinical treatment plans • Submit insurance claims with required documentation and monitor open claims through resolution • Manage the central service inbox and escalate contractual, billing, or operational issues to operations leadership • Maintain daily treatment logs and incentive trackers • Prepare weekly and monthly reports covering diary utilisation, booking volumes, and attendance figures • Use AI platforms to draft correspondence, summarise documentation, and draft standard operating procedures • Collaborate with software developers to enhance communication workflows • Maintain GDPR compliance and safeguard patient and corporate records • Complete an initial handover with senior operations management before assuming autonomous ownership of daily administrative workflows

🎯 Requirements

• Proven experience in a front-of-house, patient coordination, customer service, or office administration capacity • Excellent written and verbal English communication capabilities with professional telephone etiquette • Daily proficiency with AI tools applied to drafting, summarising, and process improvement • Demonstrated working knowledge of Microsoft 365 applications, including Microsoft Outlook, Microsoft Word, Microsoft Teams, and Microsoft Excel • High-level administrative organisation with the ability to progress multiple open queries concurrently • Sound operational judgement regarding autonomous task resolution versus managerial escalation • Demonstrated self-direction with the ability to work independently in a remote capacity aligned with Irish business hours • High level of discretion and trustworthiness when handling confidential patient and business records • Experience working within a dental, medical, or healthcare practice environment • Direct experience preparing health insurance quotes and submitting medical or dental claims • Prior exposure to dental or medical practice management software • Experience using automation tools or collaborating with software developers on system integrations • Working knowledge of GDPR regulations within a healthcare context • Microsoft Excel • Microsoft Outlook • Microsoft Teams • Microsoft Word • Daily use of AI tools is required

🏖️ Benefits

• Certified Great Place to Work environment within an innovative organisation • Dedicated one-on-one training and operational handover support from the Corporate and Clinical Operations Manager • Collaborative environment encouraging innovation, process modernisation, and the application of AI tools • Scope for role expansion and increased operational responsibility as the corporate service expands

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