French Technical Support Advisor

🕒 September 4

🇵🇹 Portugal – Remote

💵 €920 / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Support Engineer

👻 Ghost score 5%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Recruityard

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2021

🎯 Recruiter

🤝 B2B

Recruitment • B2B

<Recruityard> is a specialized recruitment agency that connects skilled professionals with employers across multiple European markets. The company emphasizes personalized candidate matching, career support content, and end-to-end hiring services for employers, positioning itself as a partner in talent acquisition and career development.

📋 Description

• Provide technical support to French-speaking customers via phone, email and chat • Troubleshoot technical issues and guide customers through solutions • Identify customer needs and recommend relevant products or services • Promote upgrades and additional solutions whenever appropriate • Handle account, billing and service-related enquiries • Escalate complex technical issues when necessary • Deliver an outstanding customer experience while achieving sales targets

🎯 Requirements

• Fluent French and English (minimum C2) • Previous sales experience is mandatory • Experience in Technical Support or a Contact Centre is an advantage • Strong communication, sales and problem-solving skills • Comfortable using digital tools and technology • Customer-oriented, target-driven and able to work in a fast-paced environment • Availability for a rotating schedule, Monday to Sunday, between 7:00 AM and 9:00 PM (8-hour shifts)

🏖️ Benefits

• Permanent contract after 6 months • Paid training and full onboarding • Private health insurance • Career development and internal growth opportunities • International and multicultural work environment • Language Allowance: €250 • Performance Bonus: up to €360 • Assiduity Allowance: €110 • Flex Work Allowance: €60 • Meal Allowance: €10.20 per working day • Continuous training, coaching and professional development