IT Support Engineer

🕒 March 26

🇮🇳 India – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Support Engineer

👻 Ghost score 76%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Red Cup IT

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2009

💼 Consulting

📦 Logistics

🔒 Cybersecurity

Consulting • Logistics • Cybersecurity

Red Cup IT is a Managed Service Provider (MSP) specializing in cybersecurity, compliance, and virtual CIO services for mid-sized companies and enterprises. The company is dedicated to providing advanced cybersecurity solutions, IT operations support, and managing complex projects while ensuring a cooperative relationship with clients' in-house IT teams. With a comprehensive focus on security, Red Cup IT offers services including IT skill augmentation, project delivery, and cloud management, all tailored to deliver effective and secure IT environments for its clients.

📋 Description

• Troubleshooting and technical support as first point of contact • Manage hardware and software lifecycle including provisioning and maintenance • Oversight of network and infrastructure ensuring device connectivity • Manage user access and security protocols • Create documentation and training for internal IT processes

🎯 Requirements

• Experience in troubleshooting & technical support • Knowledge in operating systems (Windows, macOS, Linux) • Experience with cloud/SaaS tools (Microsoft 365, Google Workspace, AWS, Azure) • Certifications (CompTIA A+, Network+, Microsoft 365 Certified, ITIL Foundation)

🏖️ Benefits

• Professional development opportunities • Remote work options