Red Cup IT
11 - 50 employees
Founded 2009
🔒 Cybersecurity
☁️ SaaS
Cybersecurity • SaaS • Managed Services
Red Cup IT is a Managed Service Provider (MSP) specializing in cybersecurity, compliance, and virtual CIO services for mid-sized companies and enterprises. The company is dedicated to providing advanced cybersecurity solutions, IT operations support, and managing complex projects while ensuring a cooperative relationship with clients' in-house IT teams. With a comprehensive focus on security, Red Cup IT offers services including IT skill augmentation, project delivery, and cloud management, all tailored to deliver effective and secure IT environments for its clients.
IT Support Engineer
Job not on LinkedIn
🕒 March 26
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Red Cup IT
11 - 50 employees
Founded 2009
🔒 Cybersecurity
☁️ SaaS
Cybersecurity • SaaS • Managed Services
Red Cup IT is a Managed Service Provider (MSP) specializing in cybersecurity, compliance, and virtual CIO services for mid-sized companies and enterprises. The company is dedicated to providing advanced cybersecurity solutions, IT operations support, and managing complex projects while ensuring a cooperative relationship with clients' in-house IT teams. With a comprehensive focus on security, Red Cup IT offers services including IT skill augmentation, project delivery, and cloud management, all tailored to deliver effective and secure IT environments for its clients.
📋 Description
• Troubleshooting and technical support as first point of contact • Manage hardware and software lifecycle including provisioning and maintenance • Oversight of network and infrastructure ensuring device connectivity • Manage user access and security protocols • Create documentation and training for internal IT processes
🎯 Requirements
• Experience in troubleshooting & technical support • Knowledge in operating systems (Windows, macOS, Linux) • Experience with cloud/SaaS tools (Microsoft 365, Google Workspace, AWS, Azure) • Certifications (CompTIA A+, Network+, Microsoft 365 Certified, ITIL Foundation)
🏖️ Benefits
• Professional development opportunities • Remote work options
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