Call Center Agent – Energy Project

🔥 13 hours ago

🇩🇪 Germany – Remote

💵 €14 / hour

⏰ Full Time

🟢 Junior

📞 Call Center Representative

🚫👨‍🎓 No degree required

👻 Ghost score 5%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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regiocom SE

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1996

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

regiocom SE is a German business-to-business provider of IT, software and customer-care services focused on the energy sector. The company offers BPO processes for grid operators and energy suppliers, market transparency and regulatory services (e. g. , MaStR, IDA feed-in billing), cloud and IT services, service-center operations, and bespoke software development for energy document standards. regiocom positions itself as an experienced, enterprise-focused partner for utilities and other organizations needing integrated IT, regulatory and customer service solutions.

📋 Description

• Provide telephone and written support to residential energy customers (inbound) • Assist with supplier changes and master data maintenance • Handle billing inquiries and meter readings • Advise customers on energy contracts, tariffs, and advance payments • Participate in several weeks of paid, full-time onboarding during a fixed early shift • Work in a two-shift system from Monday to Friday between 8:00 a.m. and 7:00 p.m. after onboarding • Work in a virtual service center for leading German energy and telecommunications companies

🎯 Requirements

• At least 1 year of call center experience required • Experience with energy projects and supplier changes is preferred • Enjoy interacting with customers and providing advice by phone • Confident using PC applications such as Teams, Outlook, and web browsers; SAP experience is an advantage • Very good German language skills (C1 level) • Must reside in Germany • Career changers are not accepted; relevant professional experience is required • Willingness to work in a two-shift system and, potentially, split shifts • Full-time availability: 40 hours per week over a 5-day workweek

🏖️ Benefits

• 100% remote work from day one • Premium equipment package • Health management program and fitness club discount • Training and career development opportunities • Several weeks of paid, full-time onboarding • Permanent employment contract • Performance-based compensation