
5001 - 10000 employees
Founded 1996
💼 Consulting
📦 Logistics
🏥 Healthcare
Consulting • Logistics • Healthcare
regiocom SE is a German business-to-business provider of IT, software and customer-care services focused on the energy sector. The company offers BPO processes for grid operators and energy suppliers, market transparency and regulatory services (e. g. , MaStR, IDA feed-in billing), cloud and IT services, service-center operations, and bespoke software development for energy document standards. regiocom positions itself as an experienced, enterprise-focused partner for utilities and other organizations needing integrated IT, regulatory and customer service solutions.
🔥 1 minute ago
🗣️🇩🇪 German Required
Where this job comes from
Posted on regiocom SE's careers page, not through a job board
First seen by Remote Rocketship 1 minute ago

5001 - 10000 employees
Founded 1996
💼 Consulting
📦 Logistics
🏥 Healthcare
Consulting • Logistics • Healthcare
regiocom SE is a German business-to-business provider of IT, software and customer-care services focused on the energy sector. The company offers BPO processes for grid operators and energy suppliers, market transparency and regulatory services (e. g. , MaStR, IDA feed-in billing), cloud and IT services, service-center operations, and bespoke software development for energy document standards. regiocom positions itself as an experienced, enterprise-focused partner for utilities and other organizations needing integrated IT, regulatory and customer service solutions.
• Lead, motivate, and develop the team • Take responsibility for achieving sales targets and key performance indicators (KPIs) • Regularly analyze team performance and derive appropriate measures • Conduct coaching sessions, feedback meetings, and employee reviews • Support employees in addressing customer service and sales challenges • Monitor quality and ensure compliance with defined processes • Plan and conduct virtual team meetings • Identify development potential and foster individual strengths • Optimize workflows and implement new measures to improve performance
• At least 1 year of experience as a Team Leader, preferably in a call center environment • Experience in customer service, ideally in sales • Goal-oriented mindset and strong numerical and analytical skills • Structured, solution-oriented approach to work • Excellent communication skills and confidence using digital tools • Experience leading remote teams is a plus • German-speaking work environment supporting leading German companies in the energy and telecommunications sectors
• Permanent employment contract • Fixed monthly salary plus performance bonus • 100% remote work • Premium technology package • Training and professional development opportunities
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