Customer Care Specialist

Job not on LinkedIn

🔥 8 minutes ago

🇧🇧 Barbados – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Remote

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2019

👥 HR Tech

☁️ SaaS

🤝 B2B

💰 $300M Series C - Remote on 2022-04

HR Tech • SaaS • B2B

Remote is a global HR and payroll infrastructure company. It provides Employer of Record (EOR), global payroll, Contractor of Record (COR), contractor management, PEO, relocation, benefits and compliance services to enable companies to hire and pay people worldwide. Remote emphasizes owned, end-to-end infrastructure operated by in-house legal, payroll, and compliance teams, offers API-first integrations (REST API, webhooks, CLI), MCP for secure AI agent connections, and is SOC 2 Type II and ISO 27001 certified. The platform targets startups, mid-market and enterprise customers and positions itself as a B2B SaaS provider of global employment solutions.

📋 Description

• Respond to customer questions and service requests • Listen carefully to understand individual needs • Provide accurate information and guidance • Research available answers and solutions • Assist with routine account and service questions • Explain procedures and next steps clearly • Coordinate follow-up when additional assistance is needed • Help resolve routine customer concerns • Maintain accurate and confidential records • Build positive customer relationships

🎯 Requirements

• Excellent customer-service skills • Strong written and verbal communication • Good listening and problem-solving abilities • Patient and professional communication style • Strong organizational skills • Excellent attention to detail • Basic computer proficiency • Ability to learn online systems • Reliable and responsive • Previous customer-care experience is helpful but not required

🏖️ Benefits

• Remote environment: assist customers through virtual communication • Flexible scheduling • Training available • Ongoing support with continued resources and guidance • Professional development to strengthen communication and problem-solving skills