General VA – Administration, Client Support, Marketing

Job not on LinkedIn

🔥 41 minutes ago

🇵🇭 Philippines – Remote

💵 A$700 - A$800 / month

⏱ Part Time

🟡 Mid-level

🟠 Senior

📁 Client Services

👻 Ghost score 20%

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Logo of Remotely

Remotely

51 - 200 employees

Founded 2023

☁️ SaaS

🤝 B2B

⚡ Productivity

SaaS • B2B • Productivity

Remotely is a SaaS operations management platform that helps multi-branch businesses digitize and streamline daily operations, quality control, maintenance and task execution. The platform provides features such as task scheduling and distribution, geolocation-based task verification, real-time photo documentation, ticketing with attachments, instant notifications and performance reporting to reduce costs, ensure compliance and enable remote oversight of field teams. Remotely targets businesses seeking to replace paper and ad-hoc communication with a centralized, user-friendly system to improve operational efficiency and customer satisfaction.

📋 Description

• Provide general administrative support and coordinate meetings and appointments • Maintain accurate client records and keep the client database up to date • Follow up leads, nurture client relationships, and assist with client communications • Prepare and distribute weekly newsletters to the client database • Design newsletter content and support email marketing activities • Prepare PowerPoint presentations, training materials, and supporting documents • Assist in developing training packages and programmes based on the business's products and services • Promote training sessions and coordinate related marketing activities • Assist with social media content creation, including posts, reels, carousels, and articles for LinkedIn, Facebook, and Instagram • Help maintain the business's three websites by updating content and adding products • Support website shopfront management and assist with product listings • Help organise information, documents, and resources for training sessions and consulting activities • Identify opportunities to improve administrative processes, client engagement, and marketing activities • Work closely with the business owner to support administration, client engagement, training coordination, and marketing • Communicate primarily through WhatsApp and email

🎯 Requirements

• 5+ years of experience in administration, virtual assistance, client support, or a related role • Excellent written and verbal English communication skills • Strong organisational skills and attention to detail • Friendly, professional, and confident when communicating with clients • Experience maintaining databases, client records, or customer relationship systems • Familiarity with email marketing platforms such as Brevo or similar tools • Experience creating newsletters, presentations, or other business documents • Basic graphic design skills and familiarity with Canva • Experience with social media content creation and scheduling is advantageous • Familiarity with website content management and e-commerce platforms is a plus • Proficiency in Microsoft Word, Excel, email, and video conferencing tools such as Zoom • Ability to manage multiple tasks, meet deadlines, and work independently • A proactive mindset, with the confidence to suggest ideas and identify opportunities for business improvement • Some marketing or sales experience is advantageous • An interest in early childhood education or the education sector is highly regarded • Previous experience supporting clients in AU/US/UK/CA or similar markets highly regarded • Approximately 20 hours per week, Monday to Friday • Partial overlap with Australian Eastern Standard Time (AEST) • Successful candidates will be expected to reflect this engagement in their LinkedIn profile

🏖️ Benefits

• Fully remote work arrangement • Part-time schedule of approximately 20 hours per week • Opportunity to contribute to business growth through improved client support, marketing coordination, and administration

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