Customer Success Manager

Job not on LinkedIn

🔥 36 minutes ago

🇨🇳 China – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

👻 Ghost score 12%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Remote People

WebsiteLinkedInAll Job Openings

1 - 10 employees

🎯 Recruiter

👥 HR Tech

🤝 B2B

Recruitment • HR Tech • B2B

Remote People is a leading international recruitment agency that specializes in creating meaningful employment opportunities by connecting ambitious businesses with exceptional talent from over 150 countries. With a focus on diverse cultures, Remote People offers bespoke recruitment services tailored to the needs of each client and candidate. The company aims to revolutionize the way companies and candidates connect across borders, with deep insights into global markets and cultural nuances. Remote People supports businesses in finding the perfect match, whether they are looking to fill critical roles or expand into new markets without local offices.

📋 Description

• Nurture key Best of the Best (BOB) accounts • Ensure client retention and drive account growth • Act as the link between customers and internal teams • Develop and maintain strong, long-term relationships with valuable clients • Understand client goals and identify account growth and expansion opportunities • Ensure high levels of client satisfaction, successful renewals, and advocacy • Serve as the primary point of contact for client needs and feedback • Communicate with Product, Sales, Marketing, and other internal teams • Coordinate cross-functional teams for timely and successful solution delivery

🎯 Requirements

• Excellent analytical and problem-solving skills • Proven ability to think critically and resolve issues independently • Outstanding verbal and written communication skills • Ability to engage effectively with external clients and internal stakeholders • Strong sense of ownership and accountability • Ability to work effectively within a team environment • CV uploaded in PDF format, or a LinkedIn profile copy

🏖️ Benefits

• A competitive salary • An asynchronous working environment • A "Remote-First" company environment (or Hybrid) - based on the nature of the job • The ability to work from abroad for a short period of time • Growth opportunities within the company • Necessary hardware provided to all new joiners

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