Services Sales & Contracts Specialist I

🔥 0 minutes ago

🇩🇪 Germany – Remote

💵 €49.3k - €66.7k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🤑 Sales

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Repligen Corporation

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏭 Manufacturing

🏥 Healthcare

💼 Consulting

💰 $600M Post-IPO Debt - Repligen on 2023-12

Manufacturing • Healthcare • Consulting

<Repligen Corporation> Repligen Corporation is a life sciences company focused on bioprocessing technology leadership, providing scalable hardware, consumables and software for development and manufacture of biologic drugs and advanced therapies. Its portfolio includes upstream intensification systems (XCell ATF, KrosFlo TFDF), tangential flow filtration devices (KrosFlo, TangenX), chromatography systems and resins (KRM, OPUS, affinity and ion exchange resins), single-use fluid management and mixing solutions (ProConnex, MixOne, FlexBiosys products), dialysis devices, and real-time process analytics and control software (PATsmart, SoloVPE, FlowVPX). Repligen supports production of antibodies, proteins, viral vectors, mRNA, pDNA and other emerging modalities, and offers services, configurators and cGMP-ready solutions for biopharmaceutical manufacturers.

📋 Description

• Manage assigned service sales accounts to ensure customer satisfaction and drive business growth • Negotiate pricing and site contracts with customers while maintaining compliance and company objectives • Promote and secure annual Service Contracts, Preventative Maintenance, and Qualification services • Build and maintain strong customer relationships • Collaborate with leadership and cross-functional teams to refine service offerings and align priorities • Respond to customer inquiries and provide expert guidance on service options • Maintain accurate records of service quotes, agreements, and communications in CRM systems • Gather and share customer feedback with internal teams • Travel to customer sites to strengthen relationships and enhance service delivery • Conduct heavy travel during the first 12 to 18 months, reducing over time • Operate autonomously and make strategic decisions to meet customer needs and achieve business goals

🎯 Requirements

• Bachelor’s degree • Preferred work experience includes 3-5 years of office experience • 3–5 years of customer service, quoting, vendor management, and data entry experience • Lab experience is desired • Service sales experience preferred • Sales support/Inside Sales experience preferred • Salesforce or CRM experience desired • Strong phone and video call presence • Rigor and intensity regarding driving inside sales • Ability to collaborate well with other parts of the business • Strong time management and prioritization skills • Demonstrated ability to build and maintain strong working relationships with internal teams and customers • Ability to maintain a professional image under pressure • Success-oriented negotiation skills • Service marketing skills desirable • Communication and writing skills • Comprehension and summarizing skills • Detail-oriented computer skills, including Word, Excel, PowerPoint, and web search • Project planning and basic data analysis preferred • Professional, troubleshooting, analytical, process-oriented, customer-oriented, multitasking, meticulous, thorough, organized, neat, methodical, teamwork-oriented, and cooperative competencies • Ability to travel extensively, especially during the first 12 to 18 months

🏖️ Benefits

• Eligible to participate in variable cash programs (bonus or commission) • Eligible roles may receive equity as part of the compensation package • Remote work arrangement based in Germany