Customer Success Analyst – Focus on Performance and Paid Traffic

🕒 July 12

🇧🇷 Brazil – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

👻 Ghost score 38%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Reproduzindo Talentos

WebsiteLinkedInAll Job Openings

1 - 10 employees

📣 Marketing

🤝 B2B

📱 Media

Marketing • B2B • Media

Reproduzindo Talentos is a Brazilian performance marketing agency focused on driving measurable growth for clients. The company provides paid traffic management, social media management, creative production, landing page design, data analysis, CRM automation, commercial (sales) training and Google My Business optimization, all aimed at attracting the right customers, increasing sales and improving return on ad spend. They serve infoproduct creators and local businesses with a performance-first, data-driven approach to scale revenue and build sustainable growth.

📋 Description

• Onboard new clients, gather briefs, and align initial expectations • Assist with access to Meta Ads, Google Ads, and GA4 accounts • Serve as the liaison between clients and account managers • Participate in weekly or monthly alignment and results meetings • Present performance reports and prepare meeting minutes • Identify bottlenecks in client operations and provide consultative support to get them back on track • Monitor client health using Health Scores • Prevent churn and identify upsell and cross-sell opportunities • Ensure internal schedules and deadlines agreed upon with clients are met

🎯 Requirements

• Previous experience as a Customer Success professional, Account Manager, or Client Services professional at a digital marketing agency • Basic to intermediate knowledge of paid traffic • Knowledge of Meta Ads, Google Ads, and GA4 to assist with account access • Ability to interpret Looker Studio dashboards and evaluate campaign performance • Excellent written communication and clear verbal communication skills • Comfortable working with different client profiles • Resilience and the ability to overcome objections • Portuguese • English

🏖️ Benefits

• Commission • Growth opportunities • Courses and training • Remote work • CLT employment contract