Client Services – Marketing Agency

Job not on LinkedIn

🕒 January 31

🇧🇷 Brazil – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📁 Client Services

👻 Ghost score 58%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Reprotel Marketing Hoteleiro

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2000

📣 Marketing

💼 Consulting

🏨 Hospitality

Marketing • Consulting • Hospitality

Reprotel Marketing Hoteleiro is a Brazil-based digital marketing agency specialized in the hotel and hospitality sector. It helps hotels, pousadas and resorts increase direct bookings and reduce commissions to OTAs by using a hotel-focused methodology and services like Google Hotel Ads, Google Ads, Meta (Facebook/Instagram) ads, conversion-focused website design, SEO, email marketing, content marketing and digital analytics. With about 20 years of hospitality experience, 10+ years in hotel digital marketing, ~150 active hotel clients, a team of ~40 specialists and roughly R$5M managed in ad spend in 2023, Reprotel positions itself as a niche expert for the national hotel market.

📋 Description

• Serve clients through official channels (WhatsApp and email) • Handle requests, questions, follow-ups, and complaints professionally • Record and organize all requests in ClickUp with clarity and context • Correctly route requests to internal teams (Ads, Web, Design, and Social Media) • Track and follow up on deadlines and responses from the internal team • Request outstanding materials, approvals, and information from clients • Keep clients updated on status, revisions, and deliverables • Manage deadlines, SLAs, and priorities • Handle multiple client interactions simultaneously • Ensure clear, concise communication aligned with the agency’s positioning

🎯 Requirements

• Previous experience in client service • Experience working at an agency or in a high-volume environment • Familiarity with organizational tools (ClickUp, Trello, etc.)