Resolv Global
51 - 200 employees
Founded 2022
🤝 B2B
🎯 Recruiter
B2B • Recruitment
Resolv Global is a global BPO and staffing provider that delivers scalable, multilingual customer service, technical support, and back-office solutions through a network of six delivery centers and remote teams across multiple continents. The company supports 18+ languages, offers hybrid and work-from-home staffing models, and provides 24/7 coverage for enterprise clients, including Fortune 500 companies. Resolv Global focuses on people-powered, tech-enabled workforce solutions to help businesses expand into new markets and maintain consistent service quality worldwide.
Bilingual Customer Service Representative
🕒 July 1
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Resolv Global
51 - 200 employees
Founded 2022
🤝 B2B
🎯 Recruiter
B2B • Recruitment
Resolv Global is a global BPO and staffing provider that delivers scalable, multilingual customer service, technical support, and back-office solutions through a network of six delivery centers and remote teams across multiple continents. The company supports 18+ languages, offers hybrid and work-from-home staffing models, and provides 24/7 coverage for enterprise clients, including Fortune 500 companies. Resolv Global focuses on people-powered, tech-enabled workforce solutions to help businesses expand into new markets and maintain consistent service quality worldwide.
📋 Description
• Support US-based customer support operations • Handle customer inquiries and technical issues via phone, email, and chat • Maintain accurate customer records • Collaborate with teams for escalations as needed
🎯 Requirements
• Previous US BPO / call center experience • Excellent spoken and written English • Strong customer service and communication skills • Experience handling inbound and/or outbound customer interactions • Ability to multitask and work efficiently across multiple systems • Professional, reliable, and detail-oriented mindset • Comfortable working in structured remote environments
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