Resolv Global
51 - 200 employees
Founded 2022
🤝 B2B
🎯 Recruiter
B2B • Recruitment
Resolv Global is a global BPO and staffing provider that delivers scalable, multilingual customer service, technical support, and back-office solutions through a network of six delivery centers and remote teams across multiple continents. The company supports 18+ languages, offers hybrid and work-from-home staffing models, and provides 24/7 coverage for enterprise clients, including Fortune 500 companies. Resolv Global focuses on people-powered, tech-enabled workforce solutions to help businesses expand into new markets and maintain consistent service quality worldwide.
Customer Service Representative, Bilingual
🕒 May 16
🗣️🇪🇸 Spanish Required
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Resolv Global
51 - 200 employees
Founded 2022
🤝 B2B
🎯 Recruiter
B2B • Recruitment
Resolv Global is a global BPO and staffing provider that delivers scalable, multilingual customer service, technical support, and back-office solutions through a network of six delivery centers and remote teams across multiple continents. The company supports 18+ languages, offers hybrid and work-from-home staffing models, and provides 24/7 coverage for enterprise clients, including Fortune 500 companies. Resolv Global focuses on people-powered, tech-enabled workforce solutions to help businesses expand into new markets and maintain consistent service quality worldwide.
📋 Description
• Support growing US-based customer support operations • Provide customer service to clients via phone, email, and chat • Handle customer inquiries and resolve issues • Utilize technical requirements and tools to assist customers
🎯 Requirements
• Previous US BPO / call center experience • Excellent spoken and written English • Strong customer service and communication skills • Experience handling inbound and/or outbound customer interactions • Ability to multitask and work efficiently across multiple systems • Professional, reliable, and detail-oriented mindset • Comfortable working in structured remote environments • Experience in Customer Support, Healthcare Support, Technical Support, Billing Support, Sales Support, Appointment Scheduling, Collections, Administrative Support, Live Chat / Email Support, Retention / Escalations, Call Center / BPO Environments
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