Outbound Patient Scheduling Representative

🔥 0 minutes ago

🇲🇽 Mexico – Remote

💵 $5 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

✨ Representative

👻 Ghost score 11%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Resolv Global

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2022

💼 Consulting

🤝 B2B

🎯 Recruiter

Consulting • B2B • Recruitment

Resolv Global is a global BPO and staffing provider that delivers scalable, multilingual customer service, technical support, and back-office solutions through a network of six delivery centers and remote teams across multiple continents. The company supports 18+ languages, offers hybrid and work-from-home staffing models, and provides 24/7 coverage for enterprise clients, including Fortune 500 companies. Resolv Global focuses on people-powered, tech-enabled workforce solutions to help businesses expand into new markets and maintain consistent service quality worldwide.

📋 Description

• Proactively make 125+ outbound calls per day • Schedule preventative and follow-up healthcare appointments • Educate patients on the importance of routine healthcare • Build trust and rapport with patients • Handle objections professionally while maintaining empathy • Accurately document every interaction • Meet productivity, quality, and appointment conversion goals • Protect confidential patient information and follow HIPAA requirements • Complete all stages of the hiring process, including the application form, prescreen questionnaire, video interview, live interview, and final interview

🎯 Requirements

• Fluent in English and Spanish, spoken and written • Outbound calling, appointment setting, sales, or customer service experience • Confidence speaking with people throughout the day • Ability to work toward measurable goals and KPIs • Ability to multitask between multiple systems • Organized, reliable, and self-motivated • Empathetic and professional communication • Windows 11 PC; Mac not supported • 16 GB RAM • Dual monitors • Webcam and headset • i5 processor or higher • Fibre internet with a wired Ethernet connection • Backup power solution • Microsoft Teams / Office 365 • Ability to protect confidential patient information and follow HIPAA requirements • Resumes must be submitted in English • Preferred: appointment setting experience • Preferred: outbound sales experience • Preferred: healthcare scheduling experience • Preferred: call center experience • Preferred: Salesforce, Five9, or similar CRM/contact center software experience

🏖️ Benefits

• Paid weekly in arrears • Full-time, 40 hours per week • Paid training • Permanent independent contractor opportunity • Work from home anywhere in Mexico • Long-term growth potential • Future expansion opportunities