Head of Customer Growth

🔥 13 hours ago

🕌 Middle East – Remote

💵 $259k / year

⏰ Full Time

🔴 Lead

📈 Growth Marketing

👻 Ghost score 20%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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RevenueCat

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2017

💼 Consulting

📣 Marketing

☁️ SaaS

💰 $40M Series B on 2021-05

Consulting • Marketing • SaaS

RevenueCat is a platform that helps developers build and grow their subscription-based apps by simplifying in-app purchase management across iOS, Android, and the web. Trusted by over 32,000 apps, RevenueCat offers a suite of tools for subscription data management, customer support, marketing, and engineering teams. The platform enables businesses to implement in-app purchases faster, automate receipt validation, and provide a central source of truth for subscription data. RevenueCat also supports A/B testing and provides actionable insights through a unified view of cross-platform usage, helping apps to drive growth and optimize revenue strategies. With its comprehensive API, RevenueCat facilitates the integration of subscriptions with existing marketing and analytics tools, allowing developers to focus on building impactful app features.

📋 Description

• Build and lead RevenueCat’s multi-lane Customer Growth operating system • Own Customer Growth strategy across the full customer base • Define segmentation and coverage based on current value, future potential, adoption, intent, growth moments, risk, and strategic importance • Lead through the CSM Team Lead and develop a strong leadership bench • Identify high-potential customers early with Data, Product, Sales, Marketing, and Support • Govern Growth Advisory intake, qualification, impact, output quality, follow-through, and reuse • Make Growth Advocacy a customer-education channel • Build Customer Enablement and Scaled Growth through lifecycle programs, templates, office hours, documentation, automation, product nudges, and next-best-action guidance • Drive meaningful product adoption with Product and Product Marketing • Create clear cross-functional decision rights across Sales, TAM, Support, Product, Marketing, and Data • Build a customer-insight loop that converts repeated customer questions into product improvements, enablement, playbooks, benchmarks, documentation, lifecycle programs, and market education • Set metrics, operating cadences, headcount plans, budget, organization design, executive communication, and the talent bar across Customer Growth • Maintain direct customer contact, sponsor strategic accounts, lead customer-growth interventions, and deliver measurable customer outcomes

🎯 Requirements

• Approximately 10 or more years in Customer Success, Customer Growth, strategic accounts, Growth Advisory, product growth, lifecycle, monetization, or an adjacent customer-facing function • Five or more years leading customer-facing teams, including managers, senior team leads, or specialist groups • Evidence of owning an entire function or multi-lane operating model, not only managing an individual CSM team • Experience building or materially rebuilding segmentation, coverage, strategic-account, adoption, health, advisory, or scaled-customer systems • Strong commercial judgment around NDR, renewal risk, expansion influence, customer value, and executive alignment • Credibility with mobile apps, app monetization, in-app purchases, paywalls, checkout, pricing and offers, lifecycle, retention, experimentation, analytics, or a closely adjacent domain • Enough product and technical fluency to lead around a developer-facing platform while preserving clear ownership for TAM, Support, and Engineering • Experience managing both generalists and specialists • Evidence of turning repeated one-to-one work into scalable systems • Strong written communication, directness, and remote-first operating habits • Evidence of hiring, coaching, performance management, and raising the leadership and talent bar

🏖️ Benefits

• Competitive equity in a fast-growing, Series C startup backed by top-tier investors, including Y Combinator • 10-year window to exercise vested equity options • Fully remote and flexible work environment • 4-5 weeks of suggested time off annually for mental, physical, and emotional recharge • $2,000 USD for workspace setup • $1,000 USD annual stipend for continuous learning