Implementation Project Manager

🔥 0 minutes ago

🇮🇳 India – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

👷‍♀️ Project Manager

👻 Ghost score 11%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Revinate

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2012

📣 Marketing

✈️ Travel

🏨 Hospitality

💰 $39.2M Series E on 2021-08

Marketing • Travel • Hospitality

Revinate is a company specializing in the hospitality industry, providing products and solutions aimed at enhancing guest experiences and increasing direct revenue for hotels. The company's offerings include Revinate Guests, a dashboard for managing guest profiles, and Revinate Marketing, an email marketing solution designed to deliver higher revenue through smart, segmented campaigns. Additional services include a text messaging solution, a highly accurate reservation contact center, and reputation management tools for increasing review volumes. Revinate serves over 12,000 hotels globally, helping them generate substantial direct revenue and gain a competitive edge in the hospitality sector.

📋 Description

• Lead the customer implementation process as the primary point of contact • Manage communication of expectations, procedures, and requirements with internal and external stakeholders • Drive project execution and ensure timely completion of deliverables and milestones • Leverage internal resources and escalate risks as necessary • Organize and lead internal and external project meetings • Manage project documentation and create and refine internal Standard Operating Procedures • Serve as a subject matter expert for Revinate’s product suite • Build technical expertise across integrations, software, systems, and product infrastructure • Validate implementation, integration, and intended functionality of technical components • Execute and manage technical system setup and configuration • Resolve technical product issues through back-end configuration and troubleshooting • Pursue professional development, cross-training, and continuous learning • Liaise between customers and the internal product team regarding requested enhancements • Test product functionality and monitor performance metrics such as email deliverability • Coordinate with third-party Property Management System vendors for integration details

🎯 Requirements

• Associate’s Degree in a related field or a minimum of 2 years of professional experience in a Project Management role • Preference given to candidates with experience in customer-facing SaaS technology, Hotel Operations, or Hospitality Marketing • Ability to manage a high volume of simultaneous, ongoing projects and competing priorities, including 50-60+ implementations • Exceptional organizational skills and ability to prioritize tasks effectively under tight deadlines • Strong technical aptitude and ability to rapidly acquire in-depth product knowledge • Experience collaborating with back-end engineering or integration teams • Proficiency with MS Office Suite • Familiarity with Google Workspace, Zendesk / Jira, and Salesforce is a plus • Working knowledge of project management software and tools such as Asana and Rocketlane • Practical experience with technical SaaS software configuration and managing integrations preferred • Familiarity with hospitality systems, including Property Management Systems such as Opera, roomMaster, or Maestro, preferred • Must be located in India • Must be available for the specified IST training and regular working shifts

🏖️ Benefits

• Remote workforce flexibility • Localized hiring and local community-building opportunities • Great Place To Work Certified company • Interview recording opt-out available • Equal Employment Opportunity • Accommodation or special assistance for applications