Compliance, QA Specialist

🔥 0 minutes ago

🇿🇦 South Africa – Remote

💵 R26.5k - R30k / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 QA Engineer (Quality Assurance)

👻 Ghost score 20%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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ReWorks Solutions

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2024

🏥 Healthcare

📦 Logistics

📣 Marketing

Healthcare • Logistics • Marketing

ReWorks Solutions is a premium remote staffing company that provides rigorously vetted, native English-speaking offshore professionals from South Africa and the Philippines, managed end-to-end with white-glove onboarding, continuous coaching, performance monitoring, and HIPAA-compliant processes. They position themselves as a B2B partner for healthcare organizations and other businesses seeking client-facing and backend remote teams, promising cost savings, high retention, and compliance. ReWorks combines hands-on team management with AI-powered support to streamline hiring, scaling, and ongoing oversight of remote staff.

📋 Description

• Set up employee and provider profiles within company systems • Use AI tools to identify session notes that may not meet funder expectations and review flagged issues • Conduct documentation audits against approved standards and procedures • Review RBT and BCBA notes for missing goals, incomplete or overly similar narratives, signature issues, and incorrect dates or times • Compare documentation against CentralReach billing, service records and schedules to identify discrepancies • Coordinate corrections with providers and follow up on outstanding changes • Maintain an accurate audit trail within assigned permissions • Maintain Excel trackers for new-RBT reviews, recurring errors, amended or removed notes, and unresolved corrections • Review parent/caregiver training utilisation, including service code 97156, against payer-specific expectations and follow up with BCBAs where required • Support profile, note and timesheet administration • Assist with CentralReach mobile workflow testing and report system issues • Train new hires on proper documentation practices and support consistent documentation standards • Work closely with RBTs, BCBAs and other providers to resolve documentation issues accurately and on time • Provide constructive feedback while remaining calm, objective and professional during difficult interactions

🎯 Requirements

• Extremely detail-oriented and thorough • Highly organised with strong follow-through • Patient and comfortable working through repetitive documentation reviews • Quick learner able to understand and apply guidance independently • Confident providing constructive feedback and following up when corrections are required • Comfortable dealing with resistance or pushback without taking it personally • Able to identify inconsistencies, errors and missing information accurately • Strong written communication and professional communication with providers • Comfortable working with confidential records and sensitive information • Proficient in Excel and Microsoft Office • Healthcare experience or previous CentralReach experience is not required; training can be provided • Experience in healthcare, clinical administration, quality assurance or documentation review would be advantageous • Experience with clinical or medical records would be advantageous • Familiarity with ABA terminology or clinical documentation would be advantageous • Experience with CentralReach or similar healthcare/clinical systems would be advantageous • Higher education in psychology, healthcare, medical, clinical or a related field would be advantageous • No specific clinical licence or mandatory qualification is required • Proficiency with Microsoft Excel, Microsoft Word, SharePoint, Outlook, Microsoft Teams, Zoom, CentralReach and CentralReach mobile; CentralReach training provided