Quality Assurance – Administrative Coordinator

🔥 1 minute ago

🇿🇦 South Africa – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 QA Engineer (Quality Assurance)

👻 Ghost score 25%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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ReWorks Solutions

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2024

🏥 Healthcare

📦 Logistics

📣 Marketing

Healthcare • Logistics • Marketing

ReWorks Solutions is a premium remote staffing company that provides rigorously vetted, native English-speaking offshore professionals from South Africa and the Philippines, managed end-to-end with white-glove onboarding, continuous coaching, performance monitoring, and HIPAA-compliant processes. They position themselves as a B2B partner for healthcare organizations and other businesses seeking client-facing and backend remote teams, promising cost savings, high retention, and compliance. ReWorks combines hands-on team management with AI-powered support to streamline hiring, scaling, and ongoing oversight of remote staff.

📋 Description

• Review healthcare-related documentation, records and internal files for accuracy, completeness and proper recording • Conduct detailed quality checks and identify missing information, inconsistencies, errors and incomplete documentation • Verify records meet internal quality standards and established procedures • Flag discrepancies and track findings through resolution • Maintain accurate healthcare administrative records and documentation • Review and update patient-related information in internal systems • Maintain organised and accessible records and track outstanding requirements and follow-ups • Handle confidential patient and family information according to privacy requirements • Work across healthcare platforms, CRM systems and internal databases • Retrieve, review, update and verify information across software systems • Ensure accurate and consistent data entry across systems • Investigate or escalate discrepancies between platforms • Maintain trackers, spreadsheets, reports and administrative databases • Communicate with internal teams about errors, missing information and outstanding tasks • Follow up with departments to obtain corrections or missing information • Escalate issues requiring further attention or clarification • Provide updates on quality checks, outstanding items and concerns • Collaborate with clinical and administrative teams • Identify recurring errors, administrative gaps and process-improvement opportunities • Maintain quality checklists, procedures and tracking systems • Complete tasks accurately within required timeframes while managing multiple priorities • Support efficient and consistent administrative and quality assurance processes

🎯 Requirements

• Previous experience in healthcare administration, quality assurance, medical administration, healthcare operations or a similar detail-intensive role • Demonstrated experience handling repetitive, tedious and highly detailed tasks • Exceptional attention to detail and ability to identify minor discrepancies • Strong written and verbal English communication skills • Comfort working with complex software systems, databases and multiple platforms • Strong computer literacy and confidence working with digital records and spreadsheets • Ability to work independently while remaining an active and collaborative team member • Ability to manage a fast-paced workload without compromising accuracy • Strong organisational skills and ability to follow structured processes • Proactive attitude and willingness to take ownership of tasks and follow through until completion • Previous experience within a US healthcare environment would be advantageous • Exposure to ABA therapy, behavioural healthcare or other allied healthcare services would be beneficial • Experience with medical records, clinical documentation or healthcare quality checks • CRM experience is a significant advantage • Familiarity with healthcare administration, insurance documentation, authorisations or billing processes would be beneficial • Experience using healthcare management platforms, electronic health records (EHR) or practice management systems • BCBA or RBT certification is not a requirement

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