Quality Assurance Specialist

🔥 16 hours ago

🇿🇦 South Africa – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 QA Engineer (Quality Assurance)

👻 Ghost score 25%

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Logo of ReWorks Solutions

ReWorks Solutions

201 - 500 employees

Founded 2024

🏥 Healthcare

📦 Logistics

📣 Marketing

Healthcare • Logistics • Marketing

ReWorks Solutions is a premium remote staffing company that provides rigorously vetted, native English-speaking offshore professionals from South Africa and the Philippines, managed end-to-end with white-glove onboarding, continuous coaching, performance monitoring, and HIPAA-compliant processes. They position themselves as a B2B partner for healthcare organizations and other businesses seeking client-facing and backend remote teams, promising cost savings, high retention, and compliance. ReWorks combines hands-on team management with AI-powered support to streamline hiring, scaling, and ongoing oversight of remote staff.

📋 Description

• Conduct detailed quality assurance audits across clinical and operational processes. • Review documentation, reports, and case materials for accuracy, compliance, and adherence to healthcare standards. • Use QA audit tools and platforms, including CentralReach, to evaluate performance and identify gaps. • Interpret and apply healthcare regulations and standards across varying scenarios and cases. • Provide constructive feedback and recommendations for improvement. • Analyze data using Excel and other tools to track trends, identify risks, and support decision-making. • Collaborate with cross-functional teams to maintain and improve quality standards. • Develop and refine QA processes, frameworks, and documentation. • Translate complex findings into clear, concise, actionable insights for stakeholders. • Manage multiple audits and projects simultaneously using project management tools. • Participate in the recruitment process, including application, one-way video interview, recruiter discussion, client matching, interview preparation, and feedback stages.

🎯 Requirements

• Previous experience in quality assurance, healthcare administration, compliance, auditing, or a similar role preferred. • Experience in ABA or healthcare is highly advantageous. • Excellent attention to detail and accuracy. • Strong organisational and time-management skills. • Excellent written and verbal communication skills. • Comfortable reviewing large amounts of information and identifying discrepancies. • Strong spreadsheet and computer skills. • Ability to maintain confidentiality when handling sensitive information. • Strong follow-through and accountability. • Ability to work independently and consistently meet deadlines. • Comfortable providing professional and constructive feedback to team members. • Strong analytical and problem-solving skills. • Ability to work US hours (9am–5pm EST). • Ability to work as an independent contractor.

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