Senior Support Engineer, SAP FICO

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Rimini Street

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2005

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

Rimini Street is a global leader in enterprise software support and services, providing end-to-end support solutions for mission-critical systems. The company specializes in reducing support costs, filling technology skills gaps, and providing strategic roadmap guidance to extend the life of ERP investments and enable business growth. With offerings that include managed and professional services, security solutions, interoperability, and compliance services, Rimini Street supports widely-used enterprise software such as Oracle, SAP, Salesforce, Microsoft, and more. By leveraging its extensive in-house engineering talent, Rimini Street offers clients unparalleled support, ensuring high satisfaction levels and cost savings.

📋 Description

• Provide expert-level SAP FICO support, emphasizing Product Costing, Material Ledger, Cost Center and Profit Center Accounting, and CO-PA • Troubleshoot and resolve complex production issues involving month-end close, controlling processes, costing, variance analysis, and cross-module integrations • Perform root cause analysis in highly customized SAP environments • Support SAP Project Systems, including WBS structures and project cost integration • Work directly with clients to diagnose issues, provide actionable solutions, and deliver a high-quality customer experience • Collaborate with ABAP, integration, and other technical teams to resolve defects • Develop and deliver application fixes and data corrections • Support global customers in a 24x7 support model while ensuring SLA adherence • Contribute to knowledge management, documentation, and continuous improvement initiatives

🎯 Requirements

• 10+ years of SAP experience with a strong focus on FICO, particularly Controlling (CO) • Strong working knowledge of standard SAP FI operations, including GL, AP, and AR • Mandatory hands-on expertise in Product Costing (CO-PC) and Material Ledger • Experience troubleshooting month-end close issues, costing variances, and settlement processes • Strong understanding of CO-FI integration and cross-functional processes involving MM, SD, and PS • Hands-on experience with SAP Project Systems (PS) configuration • Experience working in production support environments • Strong troubleshooting, root cause analysis, and complex issue debugging skills • Ability to communicate clearly with technical and business stakeholders • Ability to work independently and in a global, virtual team environment • Preferred: SAP S/4HANA experience • Preferred: Exposure to FSCM/Treasury, Asset Accounting, ABAP debugging, or collaboration with development teams • Experience in global or multi-country SAP environments • Hands-on problem-solving experience in support environments • Experience working in complex, highly customized SAP landscapes • Ability to own issues end-to-end • Clear and structured client-facing communication • Proactive, solution-oriented, and customer-focused

🏖️ Benefits

• Compensation, bonuses, and benefits to match the skills of top-performing team members • Diverse and inclusive work environment • Global, virtual team environment • Knowledge management, documentation, and continuous improvement initiatives • Rimini Street Foundation community and charitable impact