ServiceNow Developer

🕒 May 14

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Rimini Street

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2005

🏢 Enterprise

☁️ SaaS

🔐 Security

Enterprise • SaaS • Security

Rimini Street is a global leader in enterprise software support and services, providing end-to-end support solutions for mission-critical systems. The company specializes in reducing support costs, filling technology skills gaps, and providing strategic roadmap guidance to extend the life of ERP investments and enable business growth. With offerings that include managed and professional services, security solutions, interoperability, and compliance services, Rimini Street supports widely-used enterprise software such as Oracle, SAP, Salesforce, Microsoft, and more. By leveraging its extensive in-house engineering talent, Rimini Street offers clients unparalleled support, ensuring high satisfaction levels and cost savings.

📋 Description

• Design, develop, and configure workflows, business rules, forms, and scripts to meet requirements. • Support analysis and definition of functional and technical requirements. • Partner with stakeholders to define solutions and translate business needs into platform designs. • Develop test scripts; support UAT and production deployments. • Configure and administer ServiceNow modules, automation, and integrations. • Conduct code reviews and collaborate on enhancements and projects. • Develop and support ITSM/CSM capabilities (portal, incident, problem, change, CMDB, assets, catalog). • Maintain platform health, including upgrades and performance tuning. • Promote data integrity and security through sound design and governance. • Provide end-user support and training.

🎯 Requirements

• 5–7 years of ServiceNow experience (configuration, design, development, implementation, administration, and support) • Working knowledge of ServiceNow applications (CSM, ITSM, ITOM, SPM) and ITIL/ITSM processes • Strong communication, documentation, and training skills • Ability to manage multiple priorities effectively; strong problem-solving skills • Bachelor’s degree in Computer Science or related field, or equivalent experience • ServiceNow Developer and/or Implementation Specialist certification preferred • Fluent in Portuguese and English. Spanish is a plus.

🏖️ Benefits

• compensation • bonuses • benefits