Support Engineer, SAP MM-WM

🕒 April 9

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Rimini Street

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2005

🏢 Enterprise

☁️ SaaS

🔐 Security

Enterprise • SaaS • Security

Rimini Street is a global leader in enterprise software support and services, providing end-to-end support solutions for mission-critical systems. The company specializes in reducing support costs, filling technology skills gaps, and providing strategic roadmap guidance to extend the life of ERP investments and enable business growth. With offerings that include managed and professional services, security solutions, interoperability, and compliance services, Rimini Street supports widely-used enterprise software such as Oracle, SAP, Salesforce, Microsoft, and more. By leveraging its extensive in-house engineering talent, Rimini Street offers clients unparalleled support, ensuring high satisfaction levels and cost savings.

📋 Description

• Provide exceptional remote-based support for mission-critical SAP applications • Research, troubleshoot, and support multiple SAP modules for global clients • Diagnose serious issues and develop, test, package and deliver fixes • Solve complex customer issues using methodical troubleshooting • Work closely with customers to understand their needs and support business change • Configure, present and discuss best practices and functionalities of the SAP WM and MM modules • Support client customizations and share best practices advice • Collaborate with team members in a virtual team environment

🎯 Requirements

• 5 to 9 years of relevant SAP experience particularly with MM/WM Modules • 5 to 9 years of direct support of application end-users in a Corporate environment • A track record of successful roles in SAP implementations, roll-outs or application support • Relevant working knowledge and understanding of supporting business processes • Analytical, logical problem resolution skills • SAP certification(s) preferred • Knowledge of maintenance/patching mechanics and SAP architecture • Demonstrable history solving complex problems across multiple modules.

🏖️ Benefits

• Compensation, bonuses, and benefits to match the skills of our top-performing team members.