Solutions Engineer

🕒 May 23

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Riverbed Technology

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2002

🏢 Enterprise

☁️ SaaS

🔧 Hardware

Enterprise • SaaS • Hardware

Riverbed Technology is a provider of network and application performance solutions that help organizations monitor, accelerate, and optimize digital experiences across hybrid, cloud, and on-premises environments. Riverbed offers software, appliances, and cloud/SaaS services for WAN optimization, observability, and digital experience management to improve enterprise performance for customers and employees.

📋 Description

• Serve as the technical subject matter expert throughout the sales process • Owning and managing various pre-sales activities – including technical presentations, demonstrations, and proof of concept projects • Collaborate with the Sales team, jointly owning the sales cycle and account plan • Help to drive deeper & wider into the account – identifying requirements for additional resources from other departments within the customer, customer alternatives (i.e., other means of handling their current requirements), and potential internal sponsors • Understand and document customer business & technical requirements and use them to create value-based proposals, addressing business drivers & pain points – guiding the technical sales cycle towards a technical close & a business win • Build strong relationships with key contacts in the partner ecosystem • Work with Channel Sales team to build and strengthen relationships with partners; Oversee product and solutions training and enablement of the partner ecosystem so that they can be leveraged to help drive opportunities to technical close

🎯 Requirements

• Multiple years of experience in a technical pre-sales role • Domain knowledge in at least two disciplines of AIOps, Digital Experience, Cloud Observability, Network Observability, Infrastructure Observability, and/or Application Observability • A strong understanding of Networking and/or Observability and related technologies such as SNMP, Flow, Packet Capture, TCP Fundamentals, Routing & Switching, Virtualization, SD-WAN, Cloud environments, Applications • Strong communication. Able to present both virtually and in-person, tell stories, win followers and translate complex technical designs to business outcomes • Have solid knowledge of enterprise datacenter and cloud architectures from an operational standpoint • A strong Project Manager, able to proactively manage multiple customer engagements in parallel • Be sales orientated, able to actively engage in negotiation, influence outcomes, close deals and win new business • Have a high trust factor, able to handle objections, questioning and counter statements • Be a solid team player, able to proactively support their stakeholders including sales, PS, support, PM’s, R&D and executive

🏖️ Benefits

• Our employee benefits including flexible workplace policies • Employee resource groups • Learning and development resources • Career progression pathways • Community engagement initiatives • Global employee wellness programs