CRM Specialist

🔥 2 minutes ago

🇹🇷 Turkey – Remote

⏰ Full Time

🟢 Junior

🏆 Customer Success

🚫👨‍🎓 No degree required

👻 Ghost score 15%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Roamless

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2023

📡 Telecommunications

✈️ Travel

👥 B2C

🔥 Funding within the last year

💰 $13.2M Series A on 2025-12

Telecommunications • Travel • B2C

Roamless is a global mobile connectivity app that provides a Single Global eSIM™ enabling mobile data, international calling, SMS and phone numbers in a single app. It offers pay-as-you-go data, fixed and unlimited plans, a unified Roamless Credits balance for data/calls/SMS that never expires, and the ability to install one eSIM that works across 200+ destinations without swapping physical SIMs. The app also provides in-app calls and messaging (free between users), the option to subscribe to local phone numbers, and features to manage usage and credits — all aimed at travelers and anyone needing global, contract-free mobile connectivity.

📋 Description

• Build, test, schedule and launch CRM campaigns across email, push notifications and in-app messaging • Own the operational campaign process from briefing and setup through QA, launch and performance reporting • Support implementation and migration of CRM campaigns, templates, customer segments and automated journeys in Braze • Create customer segments based on behavioural events, user attributes, engagement levels, purchase history and lifecycle stage • Develop automated lifecycle journeys across onboarding, activation, engagement, repeat purchase, retention, loyalty and reactivation • Perform detailed campaign QA, checking audiences, exclusions, journey logic, personalisation, translations, links, tracking and technical setup • Build and update email templates using HTML and Braze Liquid • Monitor CRM performance across engagement, conversion, repeat purchase, retention and unsubscribe metrics • Support A/B tests across audiences, messaging, timing, channels, incentives and customer journey design • Maintain accurate campaign calendars, documentation, naming conventions and internal processes • Collaborate with copy, design, product and data teams to coordinate campaign requirements and resolve blockers

🎯 Requirements

• 1–2 years of experience in CRM, lifecycle marketing, email marketing or a similar hands-on role • Experience building automated lifecycle journeys/campaigns • Hands-on experience with a marketing automation platform such as Braze, Klaviyo, or CleverTap • Strong ownership and reliability • Excellent attention to detail when working with audiences, campaign logic, personalisation and customer-facing content • Analytical mindset and confidence working with campaign metrics and customer data • Clear and transparent communication • Proactive problem-solving and willingness to investigate issues before escalating • Openness to feedback and motivation to continuously improve • Ability to work independently while collaborating effectively in a fully remote team • Excellent English skills, written and verbal • Familiarity with CRM use cases such as onboarding, activation, churn prevention, win-back, and repeat purchase • Basic HTML knowledge • Basic SQL knowledge • Experience with A/B testing, control groups and campaign performance analysis • Familiarity with mobile apps and app-based customer journeys • International experience working with a global user base

🏖️ Benefits

• Hardware you need to be most productive • Employees in Turkey get 10 paid vacation days in year one and 20 days from year two onward • $500 one-off home office equipment budget • Up to $1000 annually for books, online courses, conferences, and other learning and development • $200 non-expiry yearly Flex credit for data, hotspot, and calls • Annual phone number subscription with a US, UK, Canada, or Australia number inside the Roamless app • Full-time local contract • Supportive, diverse, inclusive team

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