Regional Operator

🔥 15 hours ago

🇲🇽 Mexico – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

✨ Operator

👻 Ghost score 11%

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Logo of Roboyo

Roboyo

501 - 1000 employees

Founded 2015

💼 Consulting

🏥 Healthcare

🏭 Manufacturing

Consulting • Healthcare • Manufacturing

<Roboyo> is a global intelligent automation consultancy that helps enterprises harness AI and automation to transform business operations. It provides end-to-end services — advisory, process discovery and diagnostics (process mining, task mining, Lean Six Sigma), implementation (RPA, intelligent document processing, conversational AI, low-code, test automation) and enablement (managed services, training, Automation-as-a-Service) — alongside proprietary automation platforms and partner integrations. Roboyo focuses on B2B enterprise customers across banking, insurance, healthcare, manufacturing, government and retail to improve efficiency, customer experience and ROI through AI-powered automation.

📋 Description

• Support the Americas PMO and delivery governance, including status updates, governance packs, leadership reporting, delivery frameworks, methodologies, templates, playbooks, and knowledge bases • Track methodology compliance, portfolio health, RAG status, schedule variance, and budget burn across regional engagements • Support onboarding of delivery hires to regional methodology, templates, and tooling • Coordinate staffing requests, resource availability, roll-offs, bench status, staffing proposals, and resourcing summaries • Administer Kantata for project tracking, revenue tracking, and staffing • Maintain project, resource, allocation, staffing, financial, and operational data; run reports and dashboards; troubleshoot data quality issues • Provide first-line guidance to regional team members on Kantata use • Link sales, staffing, and hiring by tracking pipeline opportunities and coordinating handoffs • Support project and regional P&L tracking, including utilization, revenue, and cost data • Support partnership administration, including Beeline records, requests, timelines, and compliance • Coordinate hiring needs, requisitions, hiring status, start dates, and capacity and demand data • Produce operational reporting and own delivery and operational KPI dashboards for regional leadership

🎯 Requirements

• 3-5 years of experience in consulting, operations, PMO, or business support, ideally within consulting, professional services, or technology • Exposure to PMO frameworks, delivery governance, or standardization of delivery artefacts • Working knowledge of project/resource management or staffing tools such as Kantata, Mavenlink, Salesforce, or similar; direct Kantata experience is a strong plus • Comfortable working with financial and operational data, including basic P&L, utilization, and tracking concepts • Strong Excel and PowerPoint skills; comfortable building and maintaining trackers, reports, dashboards, and status packs • Highly organized and detail-oriented, able to manage multiple concurrent requests and deadlines • Clear written and verbal communication skills in English; able to coordinate across regional and global stakeholders • Comfortable operating with discretion and professionalism with direct exposure to regional leadership • Bachelor’s degree in Business Administration and/or Masters/MBA • Interest in or exposure to AI-enabled delivery accelerators and automation tooling within a delivery organization

🏖️ Benefits

• Equal opportunity employer valuing diversity • Privacy notice: consent to processing of personal data for recruitment purposes in line with the Privacy Policy

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