Robusta Studio
51 - 200 employees
robusta is a tech agency working with a diverse client base across different sectors & industries on implementing digital transformation programs. Engagements are typically focused on digitization of existing operations & processes and/or activation of digital customer engagement channels. With a team of 100+ tech and market consultants, robusta maintains an impactful footprint across EMEA and engages with its clients through its two key operations hubs in Egypt and Germany.
Microsoft Dynamics 365 Functional Consultant
🕒 April 20
🗣️🇸🇦 Arabic Required
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Robusta Studio
51 - 200 employees
robusta is a tech agency working with a diverse client base across different sectors & industries on implementing digital transformation programs. Engagements are typically focused on digitization of existing operations & processes and/or activation of digital customer engagement channels. With a team of 100+ tech and market consultants, robusta maintains an impactful footprint across EMEA and engages with its clients through its two key operations hubs in Egypt and Germany.
📋 Description
• Manage and support the overall Dynamics 365 environment, ensuring stability, functionality, and alignment with business needs. • Collaborate with stakeholders to identify enhancement opportunities, define requirements, and implement solutions. • Work with external partners and internal teams to deploy new modules and features. • Ensure proper system configuration, data integrity, and security controls. • Lead integrations between Dynamics 365 and other enterprise platforms (CarPro, Salesforce, MuleSoft, Data Warehouse). • Conduct gap analysis and develop improvement plans for process optimization. • Provide user training, documentation, and post-deployment support. • Oversee change management, testing, and release management activities. • Ensure compliance with IT policies, data governance, and audit requirements. • Act as Theeb’s subject matter expert on Dynamics 365 applications and related business processes.
🎯 Requirements
• Bachelor’s degree in Information Systems, Computer Science, or Business Administration. • 7+ years of experience in implementing and managing Microsoft Dynamics 365 (Finance, Operations, or CRM). • Hands-on experience integrating Dynamics 365 with third-party systems and APIs. • Preferred certifications: Microsoft Certified Dynamics 365 Functional Consultant or Solution Architect. • Strong analytical, problem-solving, and project management skills. • Excellent communication and stakeholder engagement abilities. • Fluent in both Arabic and English
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