ROIT
51 - 200 employees
Founded 2016
âïž SaaS
đ Compliance
đ€ Artificial Intelligence
SaaS âą Compliance âą Artificial Intelligence
ROIT is a Brazilian tax-technology company that provides an integrated ecosystem of SaaS solutions and AI-powered tools to help medium and large companies prepare for and manage the 2026 tax reform. Its offerings include an official tax-reform calculator that reprocesses SPED files and invoices, an Invoice-to-Pay automation suite (with ERP/SAP integrations), Tax Discovery for reclaiming taxes, regulatory consulting and education programs, and ongoing support for compliance and scenario planning.
Customer Success, Tax
đ April 16
đŁïžđ§đ·đ”đč Portuguese Required
đ Check your resume score for this job
Improve your chances of getting an interview by checking your resume score before you apply.
ROIT
51 - 200 employees
Founded 2016
âïž SaaS
đ Compliance
đ€ Artificial Intelligence
SaaS âą Compliance âą Artificial Intelligence
ROIT is a Brazilian tax-technology company that provides an integrated ecosystem of SaaS solutions and AI-powered tools to help medium and large companies prepare for and manage the 2026 tax reform. Its offerings include an official tax-reform calculator that reprocesses SPED files and invoices, an Invoice-to-Pay automation suite (with ERP/SAP integrations), Tax Discovery for reclaiming taxes, regulatory consulting and education programs, and ongoing support for compliance and scenario planning.
đ Description
âą Monitor account health using KPIs (Health Score) âą Anticipate risks and identify opportunities for improvement âą Act as a "translator" between the engineering team and the end customer âą Suggest product improvements based on real tax pain points âą Conduct strategic meetings to present results and generated savings âą Create content and training to help users master the platform's features
đŻ Requirements
âą Previous experience in Software as a Service (SaaS) companies âą Tax expertise: solid knowledge of taxes (ICMS, IPI, PIS/COFINS, ISS) and ancillary filing obligations (SPEDs, EFD, GIA) âą Comfortable with integrations (APIs) and data import/export (JSON/CSV) âą Familiarity with ERPs (SAP, TOTVS, Oracle) âą Proficiency with metrics such as Churn, MRR, NPS, and expansion âą Ability to use Excel/BI tools to demonstrate the product's ROI to clients.
đïž Benefits
âą Remote work âą Continuous education
Apply NowSimilar Jobs
đ April 14
Customer Success professional managing client success strategies in digital marketing. Responsible for understanding client business and formulating marketing strategies for success.
đŁïžđ§đ·đ”đč Portuguese Required
đ April 14
Senior Salesforce Consultant developing elegant Salesforce solutions for business challenges. Working 100% remote on strategic projects and supporting business teams in sales, service, and marketing processes.
đŁïžđ§đ·đ”đč Portuguese Required
đ April 9
Relou RH
1 - 10
Customer Success Manager managing client relationships and improving retention strategies at a lead generation company. Analyze data to ensure customer satisfaction and growth in revenue.
đŁïžđ§đ·đ”đč Portuguese Required
đ April 1
CRM Analyst at Planeta Kids managing lead scoring and inbound marketing strategies. Implementing CRM processes and analyzing campaign KPIs to enhance customer engagement.
đ§đ· Brazil â Remote
đ” R$3k - R$3.4k / month
â° Full Time
đĄ Mid-level
đ Senior
đ Customer Success
đŁïžđ§đ·đ”đč Portuguese Required
đ March 31
Manage a portfolio of clients as their main point of contact. Drive adoption, resolve issues, and advocate for customers through proactive communication and collaboration with internal teams.
đŁïžđ§đ·đ”đč Portuguese Required
