Technical Account Manager

🔥 0 minutes ago

🇨🇳 China – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧑‍🔧 Technical Account Manager

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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RTB House

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2012

🤖 Artificial Intelligence

📣 Marketing

💰 Private Equity Round on 2019-01

Advertising • Artificial Intelligence • Marketing

RTB House is a global leader specializing in deep learning-powered online ad campaigns. The company provides personalized retargeting and brand visibility services using advanced AI technology to engage new and existing customers across multiple markets. RTB House's dynamic ad formats and deep learning capabilities allow businesses to set ambitious sales targets and drive brand loyalty. Additionally, the company offers solutions to manage the evolving digital ecosystem post-cookies while ensuring brand safety and innovation through collaborative client feedback. With a presence in over 90 markets and partnerships with 700K+ publishers, RTB House delivers measurable results for both direct clients and agencies, helping them achieve competitive advantages in the digital advertising space.

📋 Description

• Serve as the main technical point of contact for a portfolio of RTB House clients • Monitor campaign pacing, delivery, and key performance metrics daily, and more frequently as needed • Identify underperformance and propose timely optimization solutions • Implement technical or operational changes to resolve performance issues • Plan and execute campaign setups according to client objectives • Verify tracking code implementation and troubleshoot tagging or feed issues • Oversee advertising material creation and ensure technical readiness before launch • Investigate and resolve discrepancies, frequency analysis issues, publisher/host performance issues, and tag drop-offs • Manage integrations between RTB House systems and client e-commerce platforms • Provide rapid, solution-focused responses to performance-impacting incidents • Collaborate with account managers, sales teams, and HQ technical support • Participate in meetings to align technical strategy with campaign goals • Handle Jira and other ticketing-system requests in line with SLA timelines • Contribute to process improvements, internal knowledge sharing, and TAM best practices

🎯 Requirements

• Fluency in Mandarin and English is required • Proven experience with HTML, JavaScript, REGEX, URL structures, or relevant web development skills • Experience with debugging tools, such as Firebug and browser developer consoles • Practical knowledge of Microsoft Excel / Google Sheets for report generation and data analysis • Understanding of common digital advertising metrics and abbreviations, including ROI, CPC, CPM, SSP, and DSP • Awareness of the distinctions between performance-driven and branding-focused campaigns • Strong analytical skills • Strong time management and attention to detail • Proactive problem-solving and ownership of challenges • Ability to support high-profile clients while balancing priorities and delivering high service standards

🏖️ Benefits

• Comprehensive onboarding before taking over the first campaign • Individual mentor • Ongoing support from a Team Leader • Regular training sessions led by subject-matter experts • E-learning platform • Funding support for external courses • Remote work mode